Tightening budgets mean it’s more important than ever for internal comms, IT and other intranet stakeholders to measure intranet ROI. Proving a strong return on investment will help convince budget-holders to devote the resources needed to keep your intranet in tip-top shape — or replace it with a stronger solution.

As a Customer Support leader you know that reporting on your team's KPIs is a crucial part of maintaining excellent standards in customer service. For many Support teams, reporting usually takes the form of a weekly or monthly update, which helps you reflect on what is and isn't working, so you can focus your efforts in the future. But should your reporting go one step further? Should you also be utilizing the power of real-time data?

Employee monitoring has long been an argumentative issue in the workplace, but the numbers don’t lie: Organizations that track their team’s internet use through employee monitoring see a 33% increase in productivity in just one month. Did you know that many of us lose nearly a whole day each week to activities that aren’t work-related? Studies reveal this amounts to about 8 hours weekly, not counting lunch breaks or other necessary pauses.

Discover the transformative power of Workstyle Analytics. Dive deep into its significance, applications, and how it's reshaping the modern workplace.

Project managers shoulder lots of responsibility. Keeping the team productive, addressing problems, creating solutions, and fostering collaboration are all items that land on their plate. So is process management. If processes are ill-managed, the entire project pays the price. Communication can break down, accountability can decrease, errors can increase, and milestones can go unmet. If this scenario gives you indigestion, you’re not alone.