Teams | Collaboration | Customer Service | Project Management

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How to Integrate InvGate Insight With Active Directory

Efficient user provisioning and secure authentication are vital for organizations to streamline IT operations and safeguard their data. And that’s exactly what integrating InvGate Insight with Active Directory (AD) and Azure does. The combined power of these platforms enhances User Management capabilities and establishes a robust framework for identity provisioning and authentication. But, that’s not all!

The Digital Revolution in Finance and Accounting BPO: Pioneering Modern Financial Processes

Uncover the groundbreaking influence of digital transformation in the finance and accounting BPO sector. Our article delves into how technological innovations are shifting traditional paradigms, enabling CFOs to harness AI, machine learning, and data analytics for strategic decision-making, growth enhancement, and optimal investment. Explore this new era of financial efficiency and how computer monitoring tools for employees can help.

The Ultimate Guide to a Year-End Review for Your Business

Looking to understand your business's performance over the past year and set clear goals for the future? Our guide walks you through conducting an effective year-end review. Discover how Insightful's remote pc monitoring software can aid in performance tracking, goal setting, and obtaining actionable insights for your business's growth and success.

10 Tips to Make Your Virtual Team Meetings More Productive

Welcome, fellow leaders and remote team members, to the future of collaboration! In this fast-paced digital era, virtual team meetings have become the cornerstone of how we connect, strategize, and achieve remarkable milestones together. Whether you're part of a multinational corporation, a startup, or a non-profit organization, chances are you've experienced the transformative power of these online gatherings.

Hinged by Fabric | Atlassian

A behind-the-scenes look at the “Hinged by Fabric” in-office art installation, presented by Atlassian Wonderspace from June 5 — 23 in our Bengaluru office. Atlassian Wonderspace is a program that empowers creatives around the globe to explore innovation through immersive temporary office installations driven by collaborations with local artists. "Hinged by Fabric" was a collaboration between lead artists Anitha N Reddy, an art practitioner and researcher from Bengaluru, and the Siddi women artisans of Karnataka from India.

Improving The Customer Support Agent Jira Experience

Efficiently managing customer support workflows is vital for businesses aiming to deliver exceptional customer experiences. However, support teams often encounter difficulties when using Jira, the popular project management and issue tracking tool. Recognizing these struggles, we here at TeamSupport are proud to launch a groundbreaking enhancement to our Jira integration.

Top 9 virtual call center software

Managing a virtual call center with a globally distributed workforce requires the right tech stack—especially if you aim to run an efficient, ROI-positive operation. Without a reliable solution, you’re likely: In this guide to virtual call center software, we’ll go over nine of the best options for everything from agent performance management to conversational AI—so you can find the right platform to optimize your contact center operations.