Teams | Collaboration | Customer Service | Project Management

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How Monitoring Software Can Help with Cyber Security for Employees?

Given the increasing reliance on technology and the pervasiveness of digital systems in business settings, cybersecurity is of utmost importance. There is no denying that workspaces now are much more technology dependent than ever before. In the post-pandemic business scenario, many companies are opting for remote working and hybrid working models. All of these surely offers many benefits, like enabling companies to cut down costs, faster delivery of projects, and many more.

3 tips to build team camaraderie with Slack

3 tips on how to use Slack to build team camaraderie and bonding by creating social and interest channels for your business, use tools like huddles in the right away to respect people's times, recognizing others how they like and using custom emojis to strengthen your culture. ABOUT SLACK: Slack is a productivity platform for business that connects people to the information they need. By bringing people together to work as one unified team, Slack transforms the way organizations communicate.

Taking a Closer Look at Time Doctor: An Honest Guide

This article is a comprehensive guide to Time Doctor, a tool ideal for monitoring remote employees. We delve into its features, user experience, pricing, and more. This unbiased guide is a valuable asset for startups, expanding businesses, and large corporations in search of a trustworthy tool to manage remote teams.

Best Productivity Tools for Small Business & Remote Teams

Productivity plays a significant in defining the success of any organization. Nearly 81% of small businesses fail to make it big due to poor productivity. Poor productivity leads to critical issues, such as: Is there a way out of the productivity slump? Yes. Productivity Tracking Software is the answer.

The new frontier in finserv: immersive CX with conversational AI

Article originally published in the Altfi report, jointly sponsored by Zendesk. The landscape of customer service has never looked more different, shaped by shifting consumer behaviour and expectations that have rapidly changed over the past two years, driven in turn by the shocks and aftershocks of the pandemic, economic uncertainties, and ever evolving technology trends. Consumers’ voices are growing louder, and bolder, and what customers want is clear: immersive customer experiences.

New standard in CX-measuring customer emotions

Take a moment and think about your latest purchasing experiences. Can you recall buying a product impulsively because of excitement? Or can you remember leaving a store because of a bad experience? What was the main driver of your decisions? Harvard Business Study shows that ninety-five per cent of purchase decisions are emotional. The traditional Customer Experience (CX) metrics like NPS, CSAT, and CES only measure loyalty, service quality, and functionality.

Understanding Business Metrics: Driving Informed Decision Making

As a business leader, whether you're an industry owner or CXO, you understand the multifaceted nature of running a successful organization. Your primary objective is to meet the diverse needs of your clients or customers by offering products and services that align with their expectations. In this dynamic business landscape, informed decision-making and effective business management are crucial for sustainable growth and long-term success.

Basecamp for Human Resources | Basecamp Office Hours

🔗 53:In this Basecamp Office Hours session (recorded live on June 14, 2023), Ashley and Kimberly from the Basecamp Customer Success team are joined by Basecamp People Operations team – Head of People Andrea LaRowe, and Recruiter Bethany Weidmeier. During this one-hour session, the team shows how Basecamp can be set up for company Human Resource functions, recruiting, and onboarding new employees. The Basecamp team also answer customer questions live during the webinar.

Importance of Project Management in Today's Business Landscape

Today’s business landscape is marked by constant change and relentless innovation—and the ability to plan, execute, and monitor projects with precision has become somewhat of a superpower. This is where project management comes into the big picture. Project management provides the framework and tools necessary to turn your ambitious visions into tangible reality. It empowers organizations to adapt, respond, and thrive amidst challenges and opportunities.