Teams | Collaboration | Customer Service | Project Management

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HaloITSM New Features Q2 2023

We’ve introduced several new features, updates and integrations in the second quarter of 2023. We would like to take this opportunity to showcase some of the key new features that have been released during the fist quarter of this year. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We always have and will continue to take into account our clients ideas, in addition to our pool of thoughts internally.

The Customer-first Strategy: Why it's Crucial to your Business I Conversations with Zendesk Podcast

On this episode, recorded live at Zendesk Relate 2023, we’re joined by several incredible panelists including Danielle N. Evans at Honeywell, William Abrams at Medline Industries, Cait Keohane and Teresa Anania at Zendesk, and Sarah Bernhardi at Dandelion Payments, Xe.com, and Ria Money Transfer. This conversation focused on the benefits and implementation of a customer-first approach to business.

Drive Digital Transformation & Operate With Greater Efficiency and Agility With Asana

Digital transformation is accelerating faster than ever, and PMO & Operations teams require advanced technology solutions to drive value across their organizations. Enter Asana, the leading enterprise work collaboration platform that helps organizations work smarter together and make better decisions. Asana empowers PMO & Operations leaders to effectively track and manage company goals, deliver real-time reporting to facilitate better and faster decision making, and helps teams throughout the organization seamlessly standardize and automate their work.

What is Employee Engagement? (+5 strategies for improving it) #ytshorts

The more engaged workers are, the better it is for the business. When team engagement is high, employees will do their best work and bring unique benefits to the company: improved customer retention, reduced employee turnover, and more revenue (to name a few). If you want your organization to succeed, you need to prioritize your people. Especially in the wake of the Great Resignation, it’s essential to start examining—and improving—your employee engagement strategy.

Exploring The Different Types of Leadership Styles

Understanding the different types of leadership styles is crucial for effective team management because leadership is vital to any organization’s success. Various circumstances necessitate various strategies. Therefore, leaders must modify their tactics in accordance. This results from a talent strategy that is constantly shifting and the ongoing skill shortage. Therefore, maintaining qualified employees and increasing productivity in the workplace are two important challenges for CEOs.