For over 50 years scientists have talked about the benefits and dangers of AI (artificial intelligence). These range from freeing up our time to live a more leisurely life, all the way to wiping us out entirely. Until recently, however, the hype was completely unjustified. The joke being that truly useful AI, like nuclear fusion, was always ten years away. In the last 6 months, at least in the mind of the general public, that perception of AI as an over-hyped technology has begun to change.

We’ve all heard it before: “Failing to plan is planning to fail.” When Alan Lakein said this back in the 1970s, he may not have been talking specifically about media planning — but the shoe absolutely fits. Media planning (the process of determining when, where, and how frequently to run ads for an organization across which media and channels) is nothing if not a bit chaotic. There are so many parts and pieces going into simply creating the media.

We’re excited to introduce our upcoming blog series: “Navigating the Path to Customer Service Excellence,” which is a review of the Vivantio eBook The Complete Guide to Customer Service Transformation. Over the next five weeks, we’ll be diving into a pivotal component of B2B success—putting customers at the very core of your business operations.

Using the right tools in your tech stack is critical for collaboration and innovation. Teams today use up to 200 tools in their app portfolio and that number is constantly growing. With so many different tools, context gets lost and work gets complicated, with constant tool switching and effort spent managing multiple tools and databases. Fortunately, you can align your tools to better fit your workflows and boost productivity in many different areas.

For every brand wishing to expand its business or communication strategies, choosing an in-chat app and communication platform with the best capabilities is essential. Sendbird has gained popularity by establishing a strong reputation for delivering robust API and platform services. However, Sendbird also has several drawbacks, like pricing structure, the complexity of implementation, limited customization, etc., prompting many to explore worthy Sendbird alternatives.

Selecting the best business management software is a critical decision for companies. Companies require such tools to overcome the modern-day challenges of the workplace, such as: However, with numerous tools in the market, finding the ideal software that aligns with specific business requirements can be daunting.

When recession looms, it’s important to make every effort to retain top talent. A good way to keep your star performers happy is to ensure that employee experience in your organization is the very best it can be.

Explore ways to boost operational efficiency when planning for digital transformation.

A comprehensive guide to tearing down the virtual walls associated with remote work silos.