Undoubtedly, there is exponential growth in the software-as-a-service (SaaS) industry. This prolific growth has been accelerated by the global pandemic in the last two years. According to a Gartner report, the SaaS industry has grown its revenue from $120.69 billion to $171.92 billion in just two years. This translates to a 40% growth recorded between 2020 and 2022.
Having attendance insights to review at the end of the day is useful for compliance, allocating human resources wisely, and keeping your team accountable — no matter where or when they work. But knowing when people are actively working or not working can also be critical for moment-to-moment management of your operations and service delivery.
Some people call them the “Sunday Scaries.” It’s that feeling in your stomach when you realize it’s Sunday night, House of the Dragon is over, and now you have to face the prospect of starting a new work week. You try to shake it off, realizing that wallowing in the same emotions every Sunday you used to feel on the last day of summer vacation is not only pointless but counterproductive. Monday, like Winter, is coming.
Workload view is a ‘system view’ available in the Tasks and Tickets applications. The workload view is a resource availability tool to help you visualize the work each team member is assigned to during a selected time period.
