InvGate Insight: 5-minutes Demo
InvGate Insight lets you create discover, track and manage your IT asset inventory, manage your financials and link InvGate Service Desk tickets to assets for seamless support.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Security and Compliance Considerations for the Public Cloud
Setting up your own servers requires a lot of up-front investment and ongoing maintenance. That’s why most technology companies today use an Infrastructure-as-a-Service (IaaS) provider for their compute needs.
The Art of Listening and the Science of Learning From Feedback
Simpplr is introducing an innovative Live EX platform feature to transition into a new era of Internal Communications. The new reality is that the world of internal communications is evolving. The effects of the COVID-19 pandemic changed the employee experience. Many workers found themselves isolated, and leaders had to learn to institute technological changes to cross those divides and provide clarity around organizational priorities and values.
10 ways to cancel that meeting | Frontiers 2022 | Slack
It’s time to ditch those inefficient meetings — you know the ones. In this session, we will share how you can replace those meetings with new, flexible ways to communicate, collaborate and connect in Slack.
Maximizing your existing tech stack investments with Slack | Frontiers 2022 | Slack
Join Slack’s Sr Product Marketing Manager, Clara Smyth, to learn more about how to maximize your existing tech stack investments – whether they are Microsoft, Salesforce or other tools and technology. Learn how IBM has made Slack their engagement layer to activate their investments (Microsoft O365) and how they created a new digital HQ for all employees with Slack.
Automate and modernize incident management with Slack | Frontiers 2022 | Slack
Control the chaos, distractions and stress of incidents by automating incident response, streamlining communications across teams with less noise and conducting painless incident reviews.
5 Steps to Handle a Service Desk Outage
Service desk outages are not the most exciting thing you want to be dealing with when handling ITSM. The service desk is one of the most central elements for smooth IT service delivery, it's the single point of contact for customers and employees, and you hope it goes without a glitch every day. But the odds are, like any other IT system, it will happen at some point. And these outages can be costly. So it’s best to be prepared for this worst-case scenario and have a plan to resolve the issue.
Field and question types | 30 Days of Form Demos | Jira Service Management
Check out all the field types available in the new Jira Service Management form builder. Welcome to Day 2 of the Forms for Jira Service Management 30 Days of Demos. Build your first form without even logging in: New to Jira Service Management? Get it for free today: Click here to see all the videos in this series: Subscribe:
InvGate Service Desk: 5-minutes demo
Get a fit-for-purpose support solution implemented in record time with low-code customizations and ITSM best-practice capabilities. InvGate Service Desk provides unmatched collaboration between users, powerful automations & smart ticket management tools. Some star features include drag-and-drop visual workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing, and Gamification.
Best Customer Service Management Examples: Improving the Customer Experience
In a world where customer service has become increasingly important. It's more vital than ever to have a customer service management strategy in place. Using a customer service management platform makes the difference in how customers can connect to your brand. In fact, 95% of customers said that quality customer service makes them feel more connected to a company.