IT automation software is designed to automate repetitive processes that previously required a human touch. By using an IT automation tool, your team can focus on projects that truly move the needle forward. Handle time-consuming tasks like network monitoring, software updates, and server maintenance with ease. This blog post breaks down why IT automation software is a game-changer for teams, and how it can help you accomplish more with less.

It’s time to have one report to rule them all! One that can tell the complete story for all things profitability and utilization—instead of disjointed fragments. Introducing Financial and Utilization Insights for Scale plans. A brand new dashboard-style report chock-full of past data and future trends to make monitoring your business performance a breeze.

Sales is a naturally competitive role that attracts people with a competitive spirit. If you run a sales team, you’ll likely find there are times when you need to inject that extra boost of competition into your team culture. A sales contest or competition is often the best way to harness your team’s enthusiasm for victory with healthy team rivalry. In this article, we’ll explore when might be a good time to run successful sales contests.

With so many options available, choosing a help desk software in Canada can be challenging. These tools come packed with various features and offer unique advantages, but not all of them will suit your needs. For Canadian businesses, reliable help desk software is crucial for streamlining IT operations, improving service delivery, and ensuring that both internal teams and customers receive the support they need.

As a help desk professional, you're likely all too familiar with password reset requests. These tickets often flood your queue, making up a significant portion of your daily workload. But don't worry—we've gathered password reset best practices to equip you with the knowledge and tools to handle these requests efficiently You'll also learn how to implement robust self-service solutions and educate users on best password management practices.

Change is a constant part of business, but managing it effectively requires careful planning and the right approach. In this article, we'll explore the various types of Change Management and how they can help organizations adapt smoothly to new processes, technologies, and shifts in structure. Understanding these different types can provide clarity and direction, whether you're dealing with a major organizational overhaul or smaller process tweaks.

93 Payroll is not easy to manage, especially when it comes to determining the number of hours worked by the employees. Have you ever asked yourself whether you are getting it right when it comes to dealing with hourly employees or even when calculating overtime? It is important to know how to calculate payroll hours properly. In this guide, you’ll learn the steps to ensure you get it right every time. Whether it is tracking normal working hours or overtime and even breaks, you are sorted.