Teams | Collaboration | Customer Service | Project Management

You want to hire a talented but affordable graphic designer, and someone suggests Upwork. All you have to do is register on this global freelancing platform, create a job posting, and then sit back as a slew of candidates jump at the prospect of working on your project. You choose the best or most experienced freelancer, and your project is good to go. Simple, isn’t it? Well, not exactly. Here’s a comprehensive Upwork review to help you make the best of this digital freelance job site!

Whether your team works remotely or moves from one job site to another, a mobile time tracking app can help keep you in the loop. They can ensure your timesheets are accurate and that your team remains productive even when they’re out of the office. However some mobile tracking systems are better than others, so it’s essential to choose wisely. To help you out, we’ve detailed 15 great mobile time tracking apps, their key features, pricing, and customer reviews.

Setting up your own servers requires a lot of up-front investment and ongoing maintenance. That’s why most technology companies today use an Infrastructure-as-a-Service (IaaS) provider for their compute needs.

Simpplr is introducing an innovative Live EX platform feature to transition into a new era of Internal Communications. The new reality is that the world of internal communications is evolving. The effects of the COVID-19 pandemic changed the employee experience. Many workers found themselves isolated, and leaders had to learn to institute technological changes to cross those divides and provide clarity around organizational priorities and values.

Service desk outages are not the most exciting thing you want to be dealing with when handling ITSM. The service desk is one of the most central elements for smooth IT service delivery, it's the single point of contact for customers and employees, and you hope it goes without a glitch every day. But the odds are, like any other IT system, it will happen at some point. And these outages can be costly. So it’s best to be prepared for this worst-case scenario and have a plan to resolve the issue.