Teams | Collaboration | Customer Service | Project Management

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Why we need humans more than ever in the age of AI, featuring global employee communication expert Monique Zytnik (podcast recap)

Think humans are dispensable in the age of artificial intelligence (AI)? The opposite is true — we’ve never needed human intelligence in the workplace more to navigate organizational blind spots, communicate effectively, and lead with authenticity.

Autodesk Integration for Miro: Import 3D Files and Capture View Angles

The Autodesk for Miro app allows users to import 3D files, capture different view angles as a widget, instantly capture screenshots, and more. With this integration, you can bring the complete Forge Viewer experience to your Miro board. The video also shows how you can capture these different screenshots from your 3D Autodesk files, and place those screenshots strategically within a design presentation on your Miro board. The app helps facilitate quicker collaboration between different stakeholders.

How to take effective meeting notes: Templates and tips

Taking good meeting notes is an important project management skill to have. By providing your stakeholders with good meeting notes, you’re offering clarity into important conversations and key decisions being made, even if they’re unable to make the meeting. In this article, we discuss different note-taking techniques so you can create effective meeting notes. Meetings are an important part of projects—they are where decisions get made and team members connect with each other.

How architects use project management software (+ 5 top tools)

As a professional in architecture, do you ever feel like you’re spending so much time managing business operations that you don’t have enough time to, you know, architect? It’s frustrating — and frustratingly common. You’re juggling multiple clients and projects (not to mention internal team members and external stakeholders), and someone has to keep everybody focused on the right tasks at the right time.

Stop Selling Implementation Services (& Do This Instead) w/ Max Traylor

Agency clients I talk to often want more strategic consulting from the agencies they hire. At the same time, many agencies feel like the services they’re delivering are often undervalued by the clients they serve. If both of these are true, then why are so many agencies caught in what Pete Caputa calls the “Tactician’s Trap” where it feels like you’re on an endless hamster wheel selling implementation services without being valued for the strategic insights you can provide to your clients.

4 mind mapping methods to spark creativity

Reflect on the last time you had to sit down and think through something — whether it was a complex problem, an important project, or a new product feature. Your brain was likely a jumble of questions, ideas, tasks, and tangents. And while that buzzy creative energy is a good thing, it can be tough to make sense of all of the random pieces of information spinning in your head. That’s exactly where the mind mapping method comes in handy.

From Complexity to Clarity: Navigating Customer Support with TeamSupport

Businesses often find themselves entangled in the web of complex customer interactions and inquiries. As companies scale, the intricacies of providing consistent, high-quality customer support can escalate swiftly. That's where TeamSupport steps in, turning complications into simplified processes. With a laser focus on efficiency and clarity, TeamSupport streamlines the customer service experience.

Understanding Effective Employee Management System

What makes an effective employee management system? An ideal staff monitoring system is one where there is no room for intrusive monitoring, everyone is working in coordination, and the workflow is obstruction-free. Furthermore, you also require a healthy working environment. However, how do you achieve that? With so many complex projects and tasks for you to handle, achieving a perfectly managed system can be a challenge. You need the best Productivity Measurement Software for the job.