Workflow: How to track problem and incident tickets
Learn how to create views and triggers in Zendesk Support to efficiently track and manage problem tickets.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Advantages Of Nearshore Agile Development: Why Companies Are Choosing This Approach
Agile methods are a set of project management practices. These practices arise from a flexible approach that provides the structure and principles of management. But before starting to transform project management in an organization, it is necessary to fully understand the advantages and disadvantages of Agile methods. Nearshore consists of outsourcing the company's activities to service providers located in geographically close countries and in the same time zone.
Try these team building activities used by an improv troupe
Laugh along with the delightful improv troupe Bad Kisser as they demonstrate the team building activities that help them build trust, bond, and work better, together. Could you and your teammates... Mind Meld? Studies show that teams that take the time to get to know one another – and even play together – are happier and more productive.
Time Card Calculator: A Complete Guide
Has this ever happened to you? ‘I worked a lot today. Even overtime. I will get paid a lot. Oh wait, I put the wrong time entries.’ That’s because you didn’t use a time card calculator. However, what is it? How can it improve my work hours calculation? Is it complex to use? If you also have these questions, don’t panic. You are on the right page. In short, a time clock calculator is a tool, which automates total work time calculation.
Freia Muehlenbein: How to pitch to WIN
Winning pitches is tough. Ghosting has become a common challenge, and even when you win, clients may be commissioning smaller pieces of the project rather than the full program. But that’s only part of the struggle - crafting pitch decks takes a lot of time and energy. Surely there’s a better way than packing slides with your best creative ideas. In this episode we tackle these challenges and introduce a strategic approach to pitching. The focus shifts from pitching tactics to showcasing value and ROI.
What is gaming chat? 5 top tools to choose from
With over 3 billion gamers all over the globe, online gaming has witnessed a phenomenal rise. Though the players are often perceived to be anti-social, in reality, they prefer to interact with like-minded individuals. Irrespective of the nature of the game, players look for robust communication channels to collaborate with fellow gamers. Traditionally, the in-game chat apps offered text-only messaging that limited communication outside the gaming session.
Benefits of Using Free Email Signup Forms for Your Business
Effective communication with customers is critical to any business's success. That said, email marketing is one of the most powerful tools for establishing and maintaining a connection with your audience. It allows for personalized engagement and provides a direct line to your customers' inboxes. In this article, we'll examine why email newsletter subscription forms can be a real breakthrough for your business, enhancing customer loyalty and driving consistent traffic to your website.
Personalizing SaaS Customer Support with AI
As artificial intelligence continues to change the landscape of the digital world, every industry is impacted differently. Software companies face a unique challenge in managing ever-evolving feature updates and complex technology. With AI, service can be simplified and support can be streamlined. At TeamSupport, we know the value of scalable support solutions. Our AI elevates our robust platform and all it has to offer, while maximizing the digital transformation industry-wide.
How to give effective feedback that builds team culture
A culture based on trust and continuous improvement using effective feedback is integral to the operations of The Southern California Cricket Association Youth cricket club. Hear from Coach Mumtaz Yusuf and his players, see them in action, and find out why they place such a high value on creating a culture of feedback to succeed.
How To Set SEO Goals & Objectives?
The value of effective goal-setting is hard to underestimate. Whether in work, life, sports, or business, this process helps guide the process and pre-determine success. The same is true for search engine optimization. No matter how complex it may seem, it becomes simple with well-defined SEO goals. Why does it matter so much, and how do you create objectives that drive your business further? Read on, and we’ll answer these questions and give you practical tips for achieving the desired results.