Teams | Collaboration | Customer Service | Project Management

How to Monitor Employee Internet Usage & Online Activities?

Are they spending time on social media or online shopping?? To determine the wastage of working time, managers need to supervise employees' internet usage. It isn't easy to envision a business place without the internet. In the modern era of the 21st Century, the internet has become an integral component of every person, let alone any company. Let us delve into the ins and outs of monitoring employees' internet usage without further ado.

Productivity Culture: The Good, The Bad, and Everything In Between

The Coronavirus pandemic ushered in a cultural change within the workplace, specifically regarding productivity. When a business adopts a culture of productivity, being productive becomes the driving force behind employees’ work ethic. But what happens when productivity culture becomes toxic? In this article, we’ll explore toxic productivity culture and its pitfalls. We’ll also cover what a healthy productivity culture looks like and its benefits.

September Update: Timesheet and Google Calendar Sync Scoro

This month we’re tweaking various aspects of time management in Scoro. From a more customizable Timesheet view and improved sync options with Google Calendar to a few smaller updates in between, we are tirelessly working on helping you plan, manage and log your time more efficiently with Scoro.

How to Measure and Boost Your Sales Team Efficiency

Your sales team is the lifeblood of your business. But keeping them working at maximum efficiency can be a tricky balancing act. In fact, 40% of companies missed their sales targets in 2020. So what is the secret sauce that keeps your business out of this statistic? It all comes down to efficiency and how well your sales team uses their time and resources to close deals. Your sales team needs to be as efficient as possible in today’s competitive global marketplace.

15 vital internal communications tools for the digital workplace

When you’re living in the middle of a workplace revolution, it can be hard to see the forest for the trees, especially if you’re a Millennial who grew up with technology — literally. Born between 1981 and 1996, Millennials ranged from eight to twenty-three when Facebook was first released on the Harvard campus in 2004. (Yes, Facebook is that young.) After that, more social networks followed: Twitter in 2006, Instagram in 2010, and now TikTok in 2016.

ITSM Fundamentals: The Core Functions of ITSM

As businesses grow, hire more employees, and develop larger networks of IT assets, their need for a more comprehensive IT strategy grows. There has to be a framework upon which they handle requests, issues, or anything else relating to their internal network to keep a mid-size business running smoothly, This is where IT Service Management (ITSM) comes in. ITSM goes beyond just a basic ticketing system, setting a solid foundation with sets of procedures for every key aspect of IT.

Are You a Toxic Boss? Signs Your Leader Habits Might Be Damaging Your Team

Toxic bosses are like the elephant in the room: they exist, but we don’t talk about them, even when we should be. No one deserves to be working under those conditions! Especially, if you’re like most people that spend the majority of your waking hours at work. It’s important to have a healthy and positive work environment in order to be productive and happy. Unfortunately, not all bosses promote this workplace culture.