In this video, we’ll take a look at what webhooks are, how they function, and how to use them at Zendesk. We’ll also set up a couple of webhooks, first in the Zendesk Admin Center UI where we’ll see how we can create cards in the project management tool Trello, then using the webhooks API, where we’ll work with the Github API to raise issues in a repository.

If you have any questions, or just want to say hi, please reach out in our Developer Community at http://zdsk.co/1JAAR2y or join the Zendesk Developer Slack channel at https://zdsk.co/3cOhE9m

Resources 📚
Webhook resources:
https://support.zendesk.com/hc/en-us/articles/4408839108378-Creating-webhooks-in-Admin-Center

https://developer.zendesk.com/api-reference/event-connectors/webhooks/webhooks/

https://support.zendesk.com/hc/en-us/articles/4408836101146-Managing-webhooks

https://developer.zendesk.com/documentation/event-connectors/webhooks/creating-and-monitoring-webhooks/

Trello API getting started guide:
https://developer.atlassian.com/cloud/trello/guides/rest-api/api-introduction/

Using placeholders guide:
https://support.zendesk.com/hc/en-us/articles/4408887218330-Using-placeholders

Triggers and automations:
https://support.zendesk.com/hc/en-us/articles/4408822236058-About-triggers-and-how-they-work

https://support.zendesk.com/hc/en-us/articles/4408832701850-About-automations-and-how-they-work

https://support.zendesk.com/hc/en-us/articles/4408832924314-What-is-the-difference-between-triggers-and-aut omations-

Postman getting started guide:
https://learning.postman.com/docs/getting-started/introduction/