🎯 What is customer centricity? Here's how to put your customers first | Zendesk
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🤔 Wondering what it truly means to put your customers first? We've got you covered. Discover what customer centricity means, why it’s so important, and dive into three essential tips for prioritizing a customer-centric culture within your business.

👉 Watch now and take the first step to leading your business towards a customer-centric future.

⏳ Timestamps:

0:00 - What is customer centricity?

0:29 - Tip 1: Provide instant customer service

0:47 - Tip 2: Personalize the customer experience

1:10 - Tip 3: Focus on security

1:30 - Example of customer centricity

1:54 - A quick recap: building a customer-centric culture

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