Learn how to create the best experience for your agents using Zendesk’s foundational support solution, and learn the key features of the ticketing solution to meet your business goals.

This video is part one in a series. The Zendesk Foundational Support learning path contains courses, lessons, downloadable content, and short quizzes to help you learn the Zendesk ticketing solution. Complete the entire Zendesk Foundational Support learning path, https://zdsk.co/foundationalsupport, at https://zdsk.co/zendesktraining.