Teams | Collaboration | Customer Service | Project Management

AI

How to prepare for Zendesk AI | Preparing for artificial intelligence

Feb 6, 2024 By Zendesk In Zendesk
🔌 With so many different AI innovations, facts, and opinions, it's easy to get overwhelmed. This video will cover the "dos" and the "don'ts" that will help you get the most out of our AI offering, and help ensure you're set up for success. 👉 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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time doctor

The transformative role of Generative AI in managing remote teams

Feb 5, 2024 By Time Doctor In Time Doctor
The unprecedented rise in remote work presents plenty of opportunities and challenges for organizations. While businesses being tied to physical locations no longer limits the talent pools from which they can draw, enabling effective communication and collaboration across dispersed teams is no simple task. Fortunately, it is a challenge with no end of possible solutions – some of which work better than others.
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time doctor

Embracing the AI revolution can boost your productivity by 14%

Feb 2, 2024 By Time Doctor In Time Doctor
Artificial intelligence (AI) technology advancements are significantly changing the traditional workplace. Gartner says that by 2025, generative AI technology will be used in some way by 80% of customer service and support companies to make agents more productive and improve the customer experience (CX). Unprecedented increases in efficiency and productivity are the obvious cause. If your business hasn’t begun incorporating AI yet, though, you may already be lagging behind.
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Simpplr

ChatGPT for IT: 50+ best ChatGPT prompts for IT support and more

Jan 31, 2024 By Paul Durante In Simpplr
More than a year after the launch and wild popularity of ChatGPT, one thing has become clear: GenAI is smart and fast, but it’s only effective when you know how to use it. The wrong ChatGPT for IT prompts produce buggy, often inaccurate replies. The right inputs, on the other hand, can help IT pros accelerate their workflow and quickly troubleshoot problems.
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Building trust and security at the intersection of AI and CX | Conversations with Zendesk Podcast

Jan 31, 2024 By Zendesk In Zendesk
💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
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Leapmax

Understanding an Organization with User Behavior Analytics

Jan 31, 2024 By Leapmax In Leapmax
The corporate world is changing rapidly. And with changing times, the need for technology is also increasing. Hence, modern technology works on the same lines to achieve maximum output. Furthermore, by using modern technologies in employee analytics, companies can influence the future of their business strategy. Currently, keeping a record of workforce analytics is a must for every organization.
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