Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

How to optimize the productivity of your technical and operational teams with Mattermost

Technical and operational teams must manage complex workflows and tools every day. But when it comes to supporting these critical processes, general collaboration tools often fall short. Learn how Mattermost supports technical processes for better team collaboration.

In-app messaging: 15 examples to engage users

In today's fast-paced digital landscape, engaging with users is more important than ever. As a business, having a direct line of communication with your customers can increase customer satisfaction and loyalty. According to a study, 85% of businesses will provide direct communication channels like live chat to their customers by 2022. That's where in-app messaging comes in, offering a convenient and effective way to communicate with users at their fingertips.

Slack vs Discord: Identify your go-to tool

When it comes to choosing a communication platform for your company or startup, Slack and Discord are two popular options that are often considered. Both platforms offer a range of features that can be useful for teams, but they have some key differences that may make one a better fit for your needs. Slack is a business-oriented messaging platform that is designed for team communication and collaboration.

The Importance of a Marketing Plan and How to Create One

Do you know that, in today's digital age, the success of your business depends more on your marketing plan than the quality of your products or services? The days of relying solely on word-of-mouth advertising are long gone; this tiresome practice has been replaced by the marketing plans that you have chosen.

3 ways to integrate Salesforce and Slack

Salesforce and Slack are two of the most popular and widely used tools for sales teams today. Salesforce covers the “external” – it’s your one-stop shop for managing the sales pipeline, and working with both prospective and existing customers. Whereas Slack covers the “internal” – it’s your company’s collaboration hub, helping turn your sales team into a lean, mean, selling machine.