Teams | Collaboration | Customer Service | Project Management

In the ever-evolving world of product planning, staying ahead of the curve is essential. This month, we want to share with you a series of updates designed to streamline your process and enhance collaboration. We’ve fine-tuned the Planner app, turbocharged Azure DevOps collaboration, and built some more features to boost your diagramming experience. These and other enhancements are poised to elevate your productivity to new heights.

This is the fourth part of a series about the future of employee experience (EX). For the full picture, get your free copy of Next in EX: Trends shaping employee experience. Employees expect to be heard. To empower and engage them, organizations are turning to unified employee experience (EX) platforms that enable them to seamlessly solicit feedback, measure sentiment and elevate internal voices.

A healthcare tech team has an exciting new idea. They see an opportunity to integrate new app features that support patient care beyond telemedicine appointments, like how-to videos for home exercise programs prescribed by physical therapists and detailed dietary guidelines from nutritionists. So they send out user surveys and develop a beta version for early adopters, who enjoy the new additions. But when they roll out the final version, it’s a flop. What happened?

I've been captivated by the potential of AI since my early days in the tech industry. Though the path forward wasn't always clear, I sensed that AI would fundamentally transform the way we work and live. At Asana, we initially focused on more immediate breakthroughs in machine learning and natural language processing.

In recent years, government software has increasingly enhanced efficiency, transparency, and citizen participation for governmental organizations. However, this indispensable tool also comes with vital concerns like security, compliance, interoperability, and scalability. Government data is critical, which necessitates robust security and compliance measures.

Effective communication is essential for smooth operations, team cohesion, and customer satisfaction. The retail industry may face communication challenges due to its dynamic nature and diverse workforce. These challenges can include: However, implementing some or all of the strategies highlighted in this article will benefit communications between your employees and customers, your employees and their colleagues, and your employees and those in the head office.

In today's rapidly evolving business landscape, the integration of artificial intelligence (AI) has become increasingly prevalent, offering a multitude of opportunities for workflow automation. Let's delve into ten specific ways in which businesses can harness AI to streamline their operations effectively.

Did you know that 97% of people learn more about a local company online than they do by simply strolling around the neighborhood? So, if you want to connect with your customers, you need to find a way to cut through the digital noise and catch their attention. The good news is that you have one powerful advantage - your geographical location. You are physically closer to your possible customers, and you can use localization to bring them over the threshold.

As a popular business messaging solution, Slack is well-suited for general collaboration, particularly among smaller teams. Though the platform does offer several advantages — it’s user-friendly, it supports team collaboration, and organizations don’t have to manage the software or infrastructure themselves — there are certain areas where this SaaS solution falls short. Chief among them? Built for general business collaboration, Slack struggles to support mission-critical work.