Have every employee interact with customers
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#rework #customerservice #customerexperience #customersupport #smallbusinesstips #smallbusiness #smallbusinesssupport
If your business intends to implement employee recognition software, it shows that it respects its employees and is dedicated to fostering a positive work environment.
Reflecting on a year of collaborating, creating, and innovating together in an increasingly digitized and distributed world of work. 2022 was a big year for Miro — for our product, our teams, and our users. We started the year strong with an amazing community of 30 million users and our Series C funding, and that was only the beginning. By December’s end, Miro had scaled to 1,800 employees across 12 global hubs and grown to 45+ million users and counting.
Our daily lives now rely heavily on mobile apps, with millions of people using them for everything from messaging and social media to shopping and entertainment. However, with so many apps available, it can be challenging to stand out and attract a large and engaged user base. This is where app engagement comes in. Data plays a crucial role in interpreting app engagement. By tracking engagement metrics, companies can make data-driven decisions to improve the app and increase conversion rates.
The technological advancements in the last decade have allowed significant improvements in the customer service environment. One of such innovations is in-app chat. In-app chat allows users to get their questions answered right at the spot while using a certain app.
It’s a new year and a new quarter – what better time to take a step back and think about the ways your team can collaborate more effectively and work more productively moving forward? Last month, we released the results of our annual developer productivity survey and our analysis of the trends and challenges that will shape the way developers and technical teams work in 2023. Read on to learn more about the developer productivity trends we think will make a big impact this year!
Internal communication is the heart and soul of any savvy company looking to create a solid company culture that values the employee experience (EX). And when your communications have AI and are tailored to the individual needs of your workers, this only improves EX.