Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Understanding the Basecamp Home Screen - Basecamp Basics

In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through the Basecamp Home Screen. You'll learn how to add your company logo, pin your most important projects to the top, view projects in a list, and quickly jump between projects with a quick keyboard command.

Setting Up Basecamp Notifications - Basecamp Basics

Sometimes you want to get all the alerts, so you know the minute something happens in an important project. But other times, you just need to shut it all off so that you're not getting interrupted and can do focused work. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to adjust your Basecamp notifications for how you like to work. You'll learn about changing your notification settings from being either "On the Project" or "Just Following". Need to temporarily turn off notifications all together? This video reviews how to do that with What you Work Can Wait and Focus Mode.

Starting a Basecamp Project - Basecamp Basics

One of the best ways to get started in your new Basecamp account is to start a project. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to start a new project and explains invite-only projects vs. all-access projects, the five project tools that are on each project at start-up, and shows how to change, rename and duplicate tools within a project. You'll also learn how to link to an outside tool or service with the Doors feature.

What is a Basecamp Project? - Basecamp Basics

To understand how Basecamp works, you have to understand what a project is. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team explains the four ways that projects can be used – as a headquarters for your entire company, as a hub for an internal team or department, for time-based work, or as a subset of work from a larger project. Videos in the Basecamp Basics Series.

Element in Deloitte's Fast 50!

We’re absolutely ‘Deloitte-d’ to announce that Element was recognised not once, but twice(!) in the 2022 Deloitte UK Technology Fast 50! Element was ranked 3rd in Deloitte’s UK Technology Women in Leadership category, and came 22nd amongst the 50 fastest-growing technology companies in the UK. Rankings are based on percentage revenue growth over the last four years, and whether the company is led by a woman; or at least 50% of the founding team is female.

One Canvas, Any Content, Anytime | Distributed22

Join Amanda Botha and Swarna Krishnaswamy as they showcase through real-world examples how to get an enriched collaboration experience by bridging multiple sources of content into one hub while ensuring the content always stays up to date. Learn how to bring your team together and break down barriers to knowledge through useful, relevant interactive visual frames of reference for more contextualized faster decision-making.

How to innovate in the modern workplace with the next generation of Miro features

As we more deeply explore new ways of working we are talking with, listening to, and learning from our customers. And what we are learning from everyone we speak with — be it product designers, HR leaders, or consultants — is that you cannot overstate the importance of connection. Without creating clear pathways and deep integrations between teams and tools, we are holding ourselves back from reaching our true potential. So we, like you, are iterating.

How to Create a Customer Service Strategy for the Holidays (+Top 5 Tips)

The holiday season can be stressful for customers and businesses. We at Freshdesk understand the impact of this holiday rush, especially on your customer support team. That’s why we have put together some of the best holiday customer service strategies to prepare you for the holiday shopping window that lasts until the new year.

Innovation in the Modern Workplace | Distributed22

After several years of focusing almost solely on survival, business executives are starting to re-prioritize innovation-led growth. Derive inspiration from Varun Parmar, Head of Product & Briana Rogers Head of Product Marketing at Miro, as they not only share Miro’s recent innovations but also showcase how companies are using Miro to innovate within their own industries.