Teams | Collaboration | Customer Service | Project Management

Email remains a trusted means of official communication. However, instant messaging enables real-time collaboration critical for swift updates. Instant messaging complements email's reliability with the immediacy of today's work demands. In this scenario, persistent chat has emerged as a standout solution, offering versatility and convenience, especially in workplace interactions and customer service scenarios.

If you’re using Jira day-in, day-out, it’s probably fair to say you’re one of those people who loves getting stuff done. For staying organized, capturing details around individual tasks, and managing projects, Jira is great. But it's all too easy to get lost in the details of our boards, and miss the big picture of what’s happening in a project.

Founded in Bern in 1826, La Mobilière is the oldest private insurance company in Switzerland. They offer insurance products for professional and private customers in the fields of life insurance and property insurance. In order to scale their business and fulfill customer needs, La Mobilière uses the highest technical standard to innovate through the digitization of products and services.

In the evolving landscape of AI, sticking strictly to the traditional playbook is unlikely to yield the best results. Integrating new technology like AI into your business operations is often met with resistance. It's human nature—we're generally wary of change. To truly get your employees on board with AI, you'll need to think differently. Flipping the script on conventional wisdom could be the catalyst you need for change.

Wondering how to create an employee handbook that keeps your workforce aligned and informed, setting the right expectations upfront while helping to protect your organization in case of employment disputes? You’re in the right place.

We’ve all had dreadful mornings, difficult weekdays, and even frustrating months. You can usually get through a horrible morning, or a difficult week, and acquire vital insights from a poor quarter but it’s not easy to get through a toxic work environment. It’s even difficult to accept that you may work in a toxic environment, and possibly even more difficult to perceive it. However, the indications are relatively common. They are, unfortunately, more common than you might assume.

Do you remember when we were at school and had group projects? The idea was to work as a team and share ideas. There was just this one itsy-bitsy thing: not everyone was heard or taken into consideration. It was really hard to communicate your opinion unless you were the loud one on the team. Fun, huh? 😀 The same holds today when we are adults working on a bit more serious projects. Effective communication can go a long way when working in a company.

It’s a new year and the time when teams look to the months ahead with unblinking optimism. Maybe you’ve already planned a strategy to delight your core customer and focus on product innovation. Or perhaps you’re still working toward alignment on high-level goals. No matter which stage you’re in — goal-setting, planning, or execution — it’s all hard work.

Your team is in a relentless, repetitive cycle: manually updating project statuses, sorting through work requests, and dealing with endless email threads—tasks that demand attention but add little to your organization’s strategic goals. This scenario is all too common in today’s enterprises, where manual tasks eat into valuable resources and sideline core objectives. That’s where automation comes in.

Interpersonal communication is an essential aspect of human interaction, serving various purposes in our daily lives. However, there are different types of communication, each of which is suitable for a particular setting. One of the most common kinds of communication that occurs in a business is technical communication. Technical communication is specialized, targeting audiences in specific fields like science and engineering with detailed and complex information.