It is common knowledge in the eCommerce market that the cost of acquiring a customer exceeds the cost of retaining one. Customer retention is of the most important variables that formulate the user base of your store, and thus, it shouldn’t be taken lightly. Getting your customer retention rate to go up simply means making sure your business excels in the digital market. But the main question is how to improve customer retention?

Remote work has been the norm since the Covid-19 pandemic. As a result, employees experience burnout symptoms more often with the constant meetings and notifications that come with synchronous work. Fortunately, asynchronous collaboration makes it very easy to regulate your office hours and work according to employees’ capacity. You can practice effective asynchronous communication with your team to overcome time zone and distance barriers. But what exactly is async collaboration?

Virtual meetings are essential for the smooth functioning of your businesses. But keeping your employees engaged throughout the meeting can be challenging. They may get restless if the meeting runs too long or if the discussion gets repetitive. However, there are some simple ways to transform your online meeting into fun virtual gatherings! In this article, we’ll give you some amazing tips on how to make virtual meetings fun and boost employee engagement in 2022.

When you’re working towards SMART goals, you’ve got to be able to measure the impact your efforts are having. In fact, that’s what the M in SMART goals stands for. In Agile teams and DevOps, measuring performance is critical to quantifying the impact of your team’s work. And, without measuring how things are today, it will be impossible to know whether all our hard work will actually make any difference in the future.

When a company grows quickly, it’s hard for teams to stay aligned. In today’s remote work environment, people require an increasing number of technologies to do their jobs effectively, but often lack a central place to coordinate work. As a result, the average person spends 60% of their time on work that’s about work—like writing status updates and sitting through alignment meetings—rather than on the strategic work they were hired to do.

Will your technology be able to keep up as your company expands? Is it possible to scale it up or down based on demand? Despite the fact that we are in the midst of a fast digital revolution, many businesses are failing to keep up, losing out to more agile competitors. With that in mind, below are 7 surprisingly affordable tech solutions that businesses can leverage.

Imagine being a CISO, hauled into a boardroom, and asked: “Why is your team using a collaboration tool that isn’t even end-to-end encrypted?” Where would you go with that? via GIPHY While there’s a fair amount of truth that you “never get fired for buying ,” there is far more truth in “you definitely get fired for failing to take basic precautions that make getting breached far harder.” Although to be fair that doesn’t trip off the tongue.

Who says onboarding has to be dull? Here’s how to teach new teammates to search in Slack with ease.