Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

The Total Economic Impact of Jira Service Management | Jira Service Management | Atlassian

Exploring ITSM solutions to seamlessly connect your Dev, IT, and business teams across your organization? Learn about the Total Economic Impact™ of Jira Service Management in this commissioned study conducted by Forrester Consulting on behalf of Atlassian.

Mattermost Pro Tips: Using emojis to improve team collaboration

When technical and operational teams work together in the same physical location, it’s easy for employees to communicate and understand each other because things like body language, facial expressions, tone, and enunciation provide additional context to the words that are being said. Unfortunately, such context clues don’t inherently exist in text-based communication; it’s not uncommon for two different team members to read the same sentence and take away different meanings.

Employee recognition: The secret to overcoming talent shortages (ebook)

In today's competitive business landscape, the demand for skilled talent often outweighs the supply — and companies are facing an unprecedented challenge to attract and retain top-notch talent. In this quest for the best, businesses are increasingly turning to employee recognition as a strategic tool to stand out from the competition and foster a motivated and engaged workforce.

Jira Work Management Monthly Minute: September 2023 | Atlassian

Learn more about the latest Jira Work Management updates in our Monthly Minute. Stay tuned to import from Asana, check in on your projects with the new summary view on mobile, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

What is Electronic Signature: The Benefits and Legality

The shift of the boardroom setup from physical in the pre-pandemic to remote in the pandemic has accelerated the trends in the digital transformation of the board. The primary focus now of the boardroom directs on data security, remote collaboration, and seamless meetings. Organizations have switched to platforms and tools that enhance their virtual meeting experience and simplify their tasks — one of which is signing documents.

Top 7 Push Notification APIs

Most people who interact regularly with smartphones and tablets are familiar with what a push notification is. They want their calendar application to post an alert to their mobile or desktop interface, for example, whether or not they have the app open or their screen locked. If they want to change when, how, or if they receive notifications at all, they simply adjust those in the application settings. For app developers, push notifications are a great way to keep users engaged with a product.

10 best open source live chat solutions to engage your customers

Yes, you know all about live chat and its advantages. But what makes open source live chat so different and how can it help you serve your customers better? Today, live chat has become a staple in customer service. Customers can send their inquiries via a simple chat widget on a website and can get a swift response from the team. However, as every business is unique, it may require a custom live chat for their needs.

From MIRC to Slack: The Evolution of Digital Collaboration Tools

Explore the transformative journey of digital collaboration tools from the early days of MIRC to modern best remote communication tools like Slack and Microsoft Teams. Witness the revolution of communication, collaboration, and workplace dynamics over the decades.