Customer service is crucial to the success of a business. If you’re new to the concept of customer service or just want to keep yourself up to date with the latest trends, we’ve got you covered.

You, our creative community, inspire us every day to continually improve Miro’s features for seamless collaboration, whether in remote, in-person, or hybrid work environments. Over the last year, your thoughtful requests and feedback helped shape the robust slate of updates that we launched in 2021 — and the future of visual collaboration overall.

We never know how many more COVID variants are going to hit the people of this world and how long working from home or a remote location will continue to persist. Come what may, employers should be more inclined towards providing a productive work environment to their workforce to improve their company’s ROI. Additionally, they should look for encrypted messaging apps that offer E2EE and other secure access methods like multi-factor authentication to avoid security breaches on data.

Secure tools can curb high-risk messaging at work when they are collaborative and pleasant to use.

Collaboration. It’s a buzzword in business that’s been given even more weight by the pandemic. Working together drives success, and it’s up to employers and team leaders to ensure that a culture of collaboration is fostered. The problem is that businesses often think they’ve created an environment that promotes teamwork. But in truth, they’ve only just scratched the surface.

PostgreSQL announced their latest version (PostgreSQL 14) on September 30th, which includes a bunch of features like pipeline API, gathering statistics on replication slots, query parallelism improvements and so on. While the origin of PostgreSQL can be traced back to 1986, it has been in active development for the past 30 years.

As a business owner, you may have developed a great product that can solve your customers’ pain points and offer them the best value. However, the perfect product or excellent service is not enough if you don’t offer the best customer experience. Your goal should be to not only attract your customers, but also provide them with a remarkable experience. This will keep your customers happy and encourage repeat business.

Messaging apps have become part of human life. Individuals, families, and business organizations are looking at advanced messaging software to run their businesses and exchange communication on platforms. Does a normal messaging app work as a government messaging app? No, the normal and personal messaging apps are mostly limited to holding a large number of people and users on the platform, and their features are limited for government operations.

Being productive when working remotely can be challenging if you are underprepared without the right tools to help your business. In addition, it would disrupt coordination between internal teams on tasks and cause problems around collaboration for meetings, performance reviews, and planning for existing and newer projects. Fortunately, with the fast-paced evolution of digital technology, there are multiple remote working tools for you and your teams to explore.