Messaging apps are meant to be simple, but the sheer volume of them can be overwhelming. You speak to Gran on Facebook because, let’s be honest, that’s the only app she knows how to use. Then we have Lucy over on Instagram. Your friends are split between Signal and Telegram. The family group chat is on WhatsApp, where you can’t get a word in edgeways. Your longtime work friend Jonathan keeps in touch via LinkedIn. All things work related go via email… and so on.

Digital transformation in the public sector is already a reality. More than ever, public sector organizations are becoming aware of their need for digitalization. Even so, change is not always easy since public-sector organizations have high standards and specific requirements for online solutions. Data privacy is government agencies’ top concern; they’re the ones that should set the bar when it comes to protecting users’ information.

We were pretty happy to use Skype during the last decade. Skype has managed to become a synonym for instant communication just like Xerox used to be a synonym for photocopying. We’d ask people to meet on Skype, and added our Skype names to the email signature. It’s also been a part of our everyday life at work. Then Slack popped up in 2013 and turned the world of business communication upside down. Was it the first app of a kind? No.

Looking for a way to align your business goals, improve your internal processes, and refine your strategy? If the answer is “yes,” a balanced scorecard could be just what you need. When used correctly, a balanced scorecard helps businesses identify the best growth opportunities. It focuses on a range of different business areas, allowing leaders and managers to align their goals and keep employees on the same page, no matter what their role is in the company.

Every writer knows the terror of the blank page. You can have a whole cast of fully fleshed-out characters, a vivid setting, and an awesome idea. But what do you do after you type “Chapter 1”? If your stories always lose focus once you start working on them, you might need to do some planning first. A plot diagram keeps you from getting lost while you tell your story. It’s like a map you can follow on your expedition through the lands of creativity.

People understand the purpose and perhaps the strategy in creating internal comms. However, can you describe how to achieve a return on investment (ROI)? And in three steps? That was the core of the conversation between Simpplr’s Amanda Berry, Corporate Brand & Communications Manager and Head of Internal Communications, and Jason Anthoine, Managing Founder of Audacity, in the ninth Cohesion Podcast.

Voting for a new feature in a messaging app? Deciding where to go for lunch? Soliciting friends’ advice on whether to go on that second date?! We all know the pain of group decision-making, especially in busy chat rooms. We’ve seen creative uses of reactions as an informal way to see which option is most popular, but a lot of you have been asking for the ability to run proper polls. So….

In this two-part article series, I explain how in my role as a Corporate Brand and Communications Manager at Simpplr used our intranet product to assess our company needs, create a plan to improve organizational performance, and implement our strategies for the benefit of our employees, leadership, and the success of our business. I work at an industry-leading tech company.