Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Integration benefits: Confluence and Jira Service Management | Atlassian

In this 5-minute video, we explore some of the benefits of integrating Confluence with Jira Service Management, and how using the two together can help your customers get the help they need faster. Come take a look at how you can enhance your support offerings when you bring every aspect of your work to the Atlassian suite! Use Confluence as a knowledge base to show helpful information to your customers, deflect common issues, and let your agents provide quick and reliable support.

11 Tips from Virtual Companies on Building Remote Teams

A remote team is a group of professionals working from various geographic locations, primarily leveraging digital communication tools and platforms to collaborate and achieve common goals. Unlike traditional in-office teams, members of a remote team might never meet in person, bridging time zones, cultures, and spaces through technology.

Amplify your purpose: A worksheet to identify your internal communications charter and pillars

Internal communications transcend the boundaries of emails and newsletters. Internal communicators become strategic allies when grounded with a solid foundation and guided principles — a communications charter.

Cybersecurity Insurance and Why It is Important?

Most business owners already know that cybersecurity is a serious issue to be dealt with. Cyber incidents have been mentioned in news headlines for quite some time, ranging from mild to devastating. Furthermore, cybercriminals are getting more ambitious, targeting small businesses and large corporations or even governmental institutions if they have the power.

Demo Den: How to use the command palette for Jira | Demo Den | Atlassian

In this demo, Emily Ditchfield, Product Manager - Jira Software, walks through the command palette capability. The command palette is a purpose-built user interface that allows you to seamlessly interact with Jira with just your keyboard. Use the command palette to find work, perform actions on issues, and navigate to key places in Jira. The features showcased in this video are available to all Jira cloud users.