Here’s how an open culture helps this $24 billion company get all 4,000+ employees to think like entrepreneurs.

Best practices for setting up your workspace’s channels, including when to create new ones and how to name them

In the past, virtual events were an exclusive or niche occurrence, hosted by organizations with the resources and the tech to coordinate them well. Today, digital events have become more normal than convening physically. For over a year now, the coronavirus pandemic has completely shifted the events landscape, and companies have had to get creative about making virtual events worthwhile and engaging for their customers.

The current marketing environment has changed drastically. Customers are often in need of assistance and expect smooth interactions with the company. Hence, leading businesses are focused on using technology to humanize their labels and develop service models to withstand this ever-changing business environment. Surveys show that 86 percent of customers are willing to pay more for a better customer experience.

It’s been over a year since work as we knew it transformed overnight. Today, distributed work continues to pose challenges for teams and organizations around the world, whether they’re struggling to prioritize work, logging longer hours, or experiencing burnout at higher rates. Contributing to these remote work hurdles, according to the Anatomy of Work Index 2021, is that workers switch between 10 apps—25 times a day—and miss over one-quarter of all deadlines.

Recruitment takes 30% less time, and with 1,400 custom Slack apps, employees can collaborate like never before.

What do you get when you combine the power of superior customer and employee engagement software with the world’s largest cloud platform? Yes, you got it right: more choice for millions of businesses small and large to buy modern, agile cloud solutions that delight customers and employees. With the added availability of Freshworks products via AWS Marketplace’s curated digital catalog, customers can now easily find, test, buy, and deploy Freshworks solutions with simplified controls.

When most people think of web apps, they think of progressive web apps (PWAs). The problem is that PWAs are essentially just locally cached web pages that generally still need to connect to a server to fully function. They aren’t complete apps in and of themselves. But what if you could package the entire web stack — i.e., both client-side and server-side — as a standalone desktop application? It might sound crazy, but it isn’t.

Element launches a mission to connect more than 100 million people trapped on ‘Good-Enough’ island... It’s the big one! After offering bridges to Discord, Slack and Telegram, Element Matrix Services (EMS) is now launching Microsoft Teams Bridging.

BERLIN & SAN FRANCISCO, 14 April, 2021 Wire, the most secure collaboration platform, today announced it has closed a $21m Series B funding round led by VC firm UVC Partners. This investment comes off the back of Wire’s 3x annual revenue growth in 2020, and a number of significant customer wins across sectors such as energy, financial services and government - including five of the G7 governments.