Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

8 ways to fortify cyber security while working remotely

In 2020, companies were pushed to adapt to an unprecedented global pandemic. They shifted rapidly from an office-based workforce to a remote one. And with that went the protection of having employees connected through on-premise secure servers, which called for a remote work cyber security infrastructure to be installed. Employees had to configure the official devices through their home networks, and the IT department had to work at scale for remote work cyber security.

How to Send Multilingual Emails with Courier and Crowdin

Email localization is a strategy to effectively raise brand recognition, increase subscribers, and boost sales. It translates email marketing campaigns into clients' local languages and cultural contexts, but encompasses much more than just translating message headers and subject lines. International email marketing isn’t as complicated as it seems.

The 3 building blocks of Slack's modular apps

Modular Slack apps are composed of 3 building blocks: functions, workflows, and triggers. With them, you can assemble automations that are shareable, reusable, and easy to maintain. This combination of features means you can start building apps and automating processes quickly. In this video, we cover each building block so you know what they offer and how they work together.

Building Secure Chat Experiences That Convert, Engage and Retain Users

Everything starts with a conversation. 🗨 The world’s leading organizations understand this and make sure chat is available within their mobile apps or websites. However, getting it done is not so easy. There are many things to consider. Choosing to rely on third-party messaging platforms comes with heavy compromises on data security, privacy, and ownership. 🔒

10 Remote Work Tools for a Technical Project Manager

After the pandemic, remote work became mainstream. In IT, hiring global developers has become necessary for those who want access to a better talent pool. However, most of the benefits that remote work brings to the table are impossible without understanding how to enhance collaboration and dynamics between remote employees. Having the right working tools helps teams organize better and more efficiently, allowing them to coordinate time zones, manage workload, keep track of projects, and more.

The (A)sync Game

As knowledge workers, we often ask, “Does this need to be a meeting?” When the answer is no, we are faced with the challenge of asynchronous communication. In this interactive session, we’ll play a game where we will decide and discuss how to communicate and collaborate with others at work: sync or async.You’ll also get a taste of Miro’s latest asynchronous collaboration feature: Talktrack!

13 Proven collaboration tools your team will love

The best collaboration tools automate menial tasks and put everything teams need in one place. That improves the employee experience and collaboration in the workplace, helping teams feel empowered and engaged. That’s why the collaboration tools we’ve compiled here: They’ve also been widely adopted across many industries and locations, so you can be confident that they’ve proven themselves in the real world. Here are the best collaboration tools that made the cut.

6 common customer communication challenges that FinTechs face

Organizations in FinTech are increasingly met with customer communication challenges due to their rapid growth. What are these challenges, and more importantly, how can you solve them? We’ve asked an expert: FinTech consultant Ellen Cibula.‍ Financial technology, or "FinTech," is a blanket term to describe any company that provides financial services using software and modern technology. The industry has exploded in recent years as more people opt for digital-only banking options.