Teams | Collaboration | Customer Service | Project Management

Today’s knowledge workers are drowning in…well, knowledge.

When the pandemic hit, organizations struggled to support a workforce in upheaval. According to one McKinsey study, companies were experiencing an innovation crisis. Ninety percent of executives believed that the pandemic would fundamentally change the way they do business – and just 21% felt equipped to pursue new growth successfully. Now more than ever, executives are prioritizing innovation-led growth, aiming to draw out sharp, creative ideas to shape the future of doing business.

Developer productivity metrics are an important part of any engineering team’s growth and improvement; the right metrics can help you better forecast project timelines, understand where to allocate resources, and manage your team’s workload. But measuring developer productivity has been challenging, and, when incorrectly applied, can seem to all but wring every last line of code from overworked developers.

Gaming chat apps have significantly increased sales in the gaming sector. Some gaming businesses created their chatting apps to provide their users or gamers with comprehensive functionality, while others permit the integration of well-known gaming communication apps. Since there haven't been many games on the market with a chat component, mobile games with chats are gaining popularity.

An employee communication software makes communication more effective whether an organization manages remote or on-premise employees. There are several employee communication apps (besides messages, emails, and phone calls) to make team communication and collaboration easier. However, this also poses challenges to the employer – they have less control over data security and privacy.

A guide for B2B flywheel companies with international ambitions.

Look at any desktop or in any junk drawer and you’re bound to see a stack of Post-It Notes. You may be surprised to learn that the idea for Post-It Notes wasn’t born out of endless focus groups or relentless brainstorming sessions, nor to fulfill a high-level corporate strategy or objective. Rather, a couple of curious employees at 3M are responsible for creating what has grown into one of the company’s most recognizable products.

With 92% of consumers expecting to continue to contact customer service at or above pandemic-era rates, we are facing a future where companies that aren’t customer-centric will have a hard time surviving. This is why companies must keep up with customer service trends so that they’re able to cater to these evolving customer needs.

Team building activities are socializing exercises for teams with the purpose of strengthening teamwork relationships among coworkers. These activities are an excellent approach to building upon a number of skills like creative thinking and collaboration. According to Globoforce research, workplace relationships are vital to 89 percent of employees’ total quality of life.