The world is changing and so is the way we shop. A few years ago, consumers made it clear that it’s no longer just about which tee is the softest. They wanted to know if the tee was made in a sustainable way, without using forced or underpaid labor. Now, coming out of the COVID-19 pandemic and social uprisings of 2020, shoppers also want—and expect—brands to speak up for social justice.

The first step in enhancing cybersecurity is acknowledging that cyber attackers do not rest, especially now that most transactions are online. Africa has recently experienced frequent attacks on cybersecurity, increasing the global risk for information leakage. Cyber threats usually target those in the financial sector, and today, the probability is higher due to lockdowns and sudden high reliance on digital processes.

Improving corporate governance should not just be a one-time thing but a continuous initiative. There are different development styles per country in Africa, which makes it important for governing leaders to assess the situation in their locality before planning out their goals for developing sound corporate governance. Africa has seen great efforts in achieving sound corporate governance in the past years. Corporate governance is now considered a prerequisite for economic development.

Our Omnichannel solutions allow companies to chat in real-time with the customers visiting their website. Now, for the second year in a row, Rocket.Chat is on the Capterra’s Live Chat Shortlist Report as a Top 20 Most Popular Live Chat Software. This recognition as an Established Player in our field is a result of our continuous efforts to improve the Omnichannel solutions to streamline your communication with your website visitors.