Teams | Collaboration | Customer Service | Project Management

Collaboration

The latest News and Information on Collaboration, tools and related technologies.

How ServiceNow manages projects end to end with Miro's flexible collaboration workspace

Discover how ServiceNow, a leader in IT service management, utilizes Miro to optimize project management and team collaboration. In this video, Imani Thomas, a Solution Consultant at ServiceNow, shares her firsthand experience with Miro, highlighting how it enhances her ability to oversee territory and goal planning. Miro's platform allows for seamless communication and quick sharing of ideas, enabling Imani and her team to view all project components in one consolidated space, from start to finish.

What's New: What we launched in June 2024

We’ve been busy making Miro even better and we have some exciting updates to share with you this month: new filter options in Planner, a Timer and Private mode Action Shortcuts, AI-generated diagrams and new integrations with GitHub, Salesforce, and Autodesk. Plus, our improved grid size and snap-to-grid features make diagramming a breeze. What else is new,you ask? Actually — some big, big updates. Join us for our special What’s Next event on July 17 for the first look.

Work together better: 10 of the best Agile collaboration templates in Miro

A client wants a new mockup by the end of day; the development team identifies a bug that needs fixing; a competitor launches a cool new feature — and that’s all before lunch! The fast pace of business today makes Agile collaboration — the ability to coordinate among cross-functional teams — more important than ever. To stay competitive and innovative, Agile teams must be able to quickly adapt, take action when new opportunities arise, and practice relentless improvement.

Listen, engage and educate; no matter how long it takes

Last week we highlighted a deeply concerning development in the EU’s proposed regulation to combat child sexual abuse (aka Chat Control). The Belgian Presidency of the Council had put forward a proposal which, if agreed on, would take us closer to a world of constant scanning and surveillance. Thankfully, at the last minute, the vote on Chat Control was removed from the agenda as seemingly the council was not able to agree on a position.

5 Communication Matrix Templates

As workplaces have become more diverse and remote, keeping everyone informed has become challenging. But don’t worry there’s a helpful tool called a communication matrix that can make this task easier. Whether you work in corporate communications or manage projects, this tool improves how information is shared. It helps with quick decision-making and ensures messages reach the right people.

Enterprise social networking is dead! Long live unified employee communications platforms!

The demise of Workplace by Meta marks the latest casualty for enterprise social networking — a trend that’s time has passed. Organizations are now turning to all-in-one, employee communications and experience platforms powered by artificial intelligence (AI) to keep employees connected, informed and productive.

5 critical use cases to consider when migrating from Meta Workplace

Feeling stressed about the need to migrate from Workplace by Meta to another platform? Understandable. Finding the right fit for your organization is a BIG decision because your employee communications and experience platform impacts productivity, operational efficiency and more. We’re here to help with specifics on five use cases to consider for a smooth transition.

What is technical debt? How to pay it off (with examples)

Technical debt is the cost of additional work caused by choosing the quickest solution rather than the most effective solution. Though there are times when technical debt is worth it, it’s important that your team understands the positives and negatives of speedy decisions and how to manage rework in an efficient way. Product managers, programmers, and other stakeholders should carefully consider the trade-offs involved.

The link between neurodiversity and innovation

“Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” This quote, commonly attributed to Einstein, captures how each person has unique superpowers that, when cultivated, can unleash their full potential. In a similar way, when companies embrace a diversity of thought, skills, and perspectives among team members, innovation flourishes.