Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

A new way for product teams to discover and build the right things

As AI compresses time from idea to release, any team can build quickly — but are your teams just moving faster in the wrong direction? Every week you spend building something customers don’t want is a week your competitors could be capturing market share.
 The pressure isn’t just to move fast — it’s to be right.

Miro Facilitation Tools Tutorial: Run Workshops Like a Pro

Learn how to use Miro's collaboration and facilitation tools to run more productive workshops and meetings. This tutorial covers four essential features: Bring Everyone to Me, Timer, Voting, and Reactions. In this video, you'll learn how to: Whether you're running a product planning session, design sprint, or team brainstorm, these Miro features help you facilitate like a pro.

Slack School | Activate Slack Workflows from Salesforce

Learn how to run a Slack workflow automatically whenever a Salesforce record changes. We’ll walk through setting up the Slack + Salesforce connection, installing the Slack Platform Connector, and building a simple automation that keeps your team in the loop. Automate alongside us in your own sandbox. Class dismissed!

Forrester names Miro in Strategic Portfolio Management Tools Landscape Report

Miro has been included among the notable vendors in Forrester’s Strategic Portfolio Management Tools Landscape, Q4 2025 report.¹ According to the Forrester report, Strategic Portfolio Management (SPM) tools are “technologies that automate the translation of enterprise strategic plans into product and service plans that deliver business value through the prioritization and delivery of work initiatives.” The report explains that tech leaders and strategic value office (SVO) leaders u

Discord Pricing: Costs, Plans, and Business Use Explained

Discord began as a place where gamers could think out loud together. Plans were made in voice chats. Strategies shifted in real time. Teams reacted instantly, across rooms, cities, and countries. Everything revolved around speed, coordination, and one shared objective. Years later, business teams found themselves needing the very same things. Last-minute edits in chat. Quick calls to align on decisions. Distributed teams working toward one outcome.

Intro to Jira Plans | Team Capacity Planning

Jira Plans takes the complexity out of capacity planning, empowering teams to work smarter and achieve more. In this video, Principal Product Manager Irene Ongkowidjaja provides a step-by-step walkthrough of how Jira Plans enables you to visualize team capacity, identify potential bottlenecks, and make informed decisions about resource allocation.

How leaders can adapt faster in the AI era (Closing keynote WIS NY 2025)

In this closing keynote from the Work Innovation Summit New York 2025, Microsoft’s Andrew Lindsay joins Asana to explore how AI is reshaping work, what separates fast-moving organizations from the rest, and why clarity of vision is becoming a decisive competitive advantage. He shares real-world insights on AI adoption across industries, how leaders can balance innovation with trust and security, and why taking bold, informed risks is essential in a rapidly shifting landscape.

How to manage app integrations in Asana

Learn how Asana admins can manage app integrations to keep teams secure, connected, and productive. This video walks through key admin settings—like controlling guest access, reviewing app approval requests, understanding permission scopes, and blocking apps that don’t meet your security needs. You’ll see how to use the Admin Console to monitor usage, maintain compliance, and ensure your tech stack works seamlessly with Asana.

Product Roundup: What's new in Rocket.Chat 7.13

7.13 is a quiet release on the surface but a heavy one under the hood. It is the kind of release that makes everything feel more secure even before you notice what changed. → We hardened encryption, sharpened call workflows, tightened governance for federated comms, and set the groundwork for post-quantum security. If you care about clarity, control, or cryptographic durability, this is the version you will want to update to.