Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

The 2026 Guide to Enterprise-Grade Communication Platforms

Enterprises today face a communication landscape shaped by remote work, increasing regulatory pressure, and sophisticated cyber threats. Phishing attacks, compromised credentials, and unauthorized access continue to target the communication channels that employees rely on every day. Traditional collaboration suites are not built to meet corporate standards for compliance, and security, necessitating a shift towards enterprise-ready, privacy-compliant alternatives.

How to Customize a Miro Sidekick for Your Team

Learn how to customize Miro Sidekicks to fit your team's specific workflow, company guidelines, and documentation. This tutorial covers cloning existing Sidekicks, editing their instructions to match your process, and uploading your own knowledge sources like strategy docs, methodologies, and templates. Once customized, you can share your Sidekick with teammates or publish it to the Miroverse.

Why Defence Manufacturers matter to India's Military Strength

Today, India embarks on a very exciting journey to join the ranks of the most powerful nations of the world. With growing tensions along our borders and modern warfare becoming more technologically driven, the real unsung heroes working behind the scenes are none other than defence manufacturers. These companies are not just making guns and tanks; they are into building the very tools that keep our country safe and strong.

Taking AI from silos to systems: How product leaders are transforming work

AI has become part of how product teams think, plan, and create. But too often, these experiments happen in isolation — outside the tools and rituals where work actually gets done. The result is acceleration that looks promising in one corner of the organization but stalls when it needs to scale.

AI prototyping for alignment: The product team's shortcut to "yes, we're building the right thing"

Every product team knows the feeling: You’ve built something technically impressive. The code is clean. The design is polished. The only problem? Nobody wants it. Just 6% of product features generate 80% of click volume on average. That means the vast majority of what teams build — despite months of effort, countless meetings, and significant investment — ends up as digital dust. Teams are building faster than ever before.

How to Make Graphs in Miro

There are two ways to create graphs in Miro. You can build them from scratch using the Charts option in your left toolbar, or grab a template from the library and customize it to fit your needs. The template library has everything - pie charts for budget splits, bar charts for comparing metrics, Venn diagrams for showing overlaps, comparison charts for evaluating options, and graphic organizers for mapping out processes. Just search for what you need and start editing.

Element X Web: A glimpse into the future

At The Matrix Conference 2025, David Langley (Engineering Manager), Gaëlle Hunt (Product Designer) and I (Danielle Kirkwood) presented on how Element Web is evolving, bringing the web and desktop version of the Element app in line with the sleek design and usability of Element X on mobile. Watch the whole presentation.

Employee Recognition Statistics: Why Feeling Seen Matters More Than Ever

People go to work for money – we all know that. No fairy tales, no magic leaves replacing a paycheck. But people stay because they feel seen. They stay because of recognition, because someone notices their effort and says, “This mattered.” And the latest employee recognition statistics confirm just how powerful that feeling is. Gallup’s findings show that employees who feel genuinely appreciated are up to 40% less likely compared with those who feel invisible.