Collaboration

The latest News and Information on Collaboration, tools and related technologies.

Zulip 1.8: Open source team chat

Apr 18, 2018 By Tim Abbott In Zulip

We're excited to announce the release of Zulip Server 1.8, containing hundreds of new features and bug fixes.

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Zulip

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What's Good: Skills Based Routing in Zendesk Chat

Apr 13, 2018 By Zendesk In Zendesk

With skills-based routing, you'll always be able to pair customers with the best-skilled agent to handle their request.

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Zendesk

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Zulip 1.7.2 security release

Apr 12, 2018 By Tim Abbott In Zulip

Today we’re releasing Zulip Server 1.7.2. This is a security release, containing just a handful of cherry-picked changes since 1.7.1.

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Zulip

Read more about Zulip 1.7.2 security release

After far too long a wait, Riot.im 0.14 is here (landing in conjunction with Synapse 0.27.3) and it’s a big one! We’re landing (big breath in): community filters, publicly-joinable communities, E2E stability across multiple tabs, E2E key re-request UX, granular settings, performance and memory footprint refactors, a new ‘Status’ theme and a whole bunch of languages! *phew*

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Element

Read more about Riot.im Web 0.14 is HERE!!!

What's Good: Team Publishing in Zendesk Guide Enterprise

Apr 5, 2018 By Zendesk In Zendesk

Team Publishing in Zendesk Guide Enterprise makes it possible to involve the right people in the writing, editing and review process of self-service content.

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