Zendesk Community Event: How to prepare your team for AI Driven CX
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Customer Service
How to Speed up Help Desk Ticket Resolution
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Retail's next frontier: elevating customer experience with Zendesk AI
Discover how retail businesses are modernising CX, delivering personalised services and boosting efficiency and savings with Zendesk AI.
How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.
Customer Service Outsourcing Philippines: PITON-Global on Advanced Technologies and Customer Experience
In the ever-evolving landscape of customer service outsourcing, the Philippines has solidified its reputation as a premier destination, thanks to its skilled workforce, cost-effectiveness, and cultural compatibility with Western markets. This success is underpinned by the adoption of advanced technologies that have transformed the customer service experience, allowing contact centres to deliver exceptional service quality and efficiency.
4 key tips to maximize Zendesk value | Zendesk for Startups
4 key tips to maximize Zendesk value | Zendesk for Startups Qualifying startups can use Zendesk free for six months. Startups can kickstart and optimize their Zendesk experience to see value in our platform right away in four key steps.
ITSM Framework: A Service Management System
An IT Service Management (ITSM) framework is essential for ensuring your IT services operate efficiently. It helps align IT services with business goals, enhances overall performance, and improves the customer experience by providing reliable and responsive support. Using a strong service management system helps your IT match your business goals. It also makes your operations more efficient and flexible.
Deep Dive on AI Agents Post Relate Community Event
On June 27, we hosted our highly anticipated second event in our Post-Relate Community series, where we delved into the world of AI agents: the most autonomous bots in CX. Our expert panel provided a deep dive into the core functionalities of AI agents, followed by an engaging, interactive demo.
How to Build a Ticketing Process That Works
In this video, we share some pro tips on optimizing the ticketing process for your help desk. Why do you need a well-defined ticket workflow?
