Teams | Collaboration | Customer Service | Project Management

Latest Blogs

The complete guide to App Wireframing

Much like website wireframes, app wireframes visually represent a mobile app’s interface, so you can see what the app is going to look like and how users will interact with it. An app wireframe enables you to quickly design, develop, and iterate on your mobile applications — without unnecessary steps or guesswork. While building an app wireframe might seem intimidating, it’s an easy and useful way to kickstart your app development.

Why intranets fail reason #3: Search functionality is ineffective at best, abysmal at worst

In most companies, the intranet is meant to be the go-to hub for employees to find critical information and stay connected. But even the most beautifully designed intranet can fall short if its search functionality doesn’t deliver accurate, relevant results. When employees struggle to find what they need, productivity plummets and frustration rises.

The Hidden Threats of Communication Tools

Enterprise messaging and collaboration tools are central to how work gets done today. In many organizations, message channels and video calls are where the most sensitive business topics are discussed and proprietary data is exchanged. Zoom, Microsoft Teams, and Slack are popular, IT-supported collaboration platforms for larger organizations. Smaller organizations or independent teams often use Whatsapp or Discord as stand-ins. This type of communication isn’t optional.

Workforce Analytics: Definition, Types, and Examples

Workforce analytics uses real data—like employee performance, retention rates, and attendance records—to guide better decisions in companies. It’s a powerful way to improve hiring, productivity, retention, and overall workplace satisfaction. Once you grasp workforce analytics, you’ll understand how your team is performing and what motivates them. Then, you can say goodbye to the struggles to keep your team in rhythm.

Creating an Employee Attendance Policy: Guide & Template

Crafting a fair but consistent employee attendance policy can make an impact not only on your business’s bottom line but also on your team’s morale and retention. But it’s easier said than done. Different employees have different needs: family care, mental health circumstances, remote locations, cultural holidays, you name it. How does a business take all of this into account while keeping the attendance policy consistent and compliant with ever-changing labor laws?

What is Workplace Flexibility? Come, Understand With Examples!

The idea of the workplace is no longer just being in the office. Rather, with the changing times, it has evolved and become flexible. The modern workplace concepts focus more on employee well-being, work-life balance, and high productivity. To achieve such outcomes, companies these days are following the concept of workplace flexibility, which is different from traditional work culture. But what exactly do we mean by workplace flexibility? Let’s dig deep into this topic to know all about it.

Boost ITSM Efficiency with Customer Journey Mapping Tools

In today’s fast-paced IT environments, delivering efficient, reliable, and seamless IT services is crucial for maintaining business continuity. For IT Service Management (ITSM) teams, utilizing customer journey mapping tools can significantly enhance performance, reduce service disruptions, and drive continuous improvement. While journey mapping is often associated with marketing to visualize a buyer’s path, these tools can be equally powerful in optimizing ITSM processes for daily operations.