Teams | Collaboration | Customer Service | Project Management

Latest Blogs

Top reasons why customers choose Wire

It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.

7 steps for a successful cloud migration

Today, more than half of companies rely on cloud infrastructure, and with 63% accelerating migration mandates, cloud computing has become a core technology for modern businesses. But while the cloud offers many notable benefits over on-premise, such as cost-savings, performance boosts, and tighter security, the actual process of migration is a major hurdle for many organizations.

Data Integration Tools: Simplify Your ITSM Data Management

Did you know that businesses using data integration tools within IT service management (ITSM) framework can analyze and synchronize service data up to 85% faster? Data integration platforms are essential for managing data from various sources, whether it’s on-premises, cloud-based, or a combination of both.

PDF Tips for Auditors and Financial Analysts

Accurate auditing and financial analysis are vital for organizations to maintain high operational efficiency and industry compliance. However, relying on manual processes like paper records or spreadsheet-only reviews often leads to errors and delays, potentially costing businesses 25% of staff productivity. PDFs offer a modern and efficient platform for streamlining these processes, minimizing errors, and improving overall performance.

Securing Your eCommerce Customer Support: Best Practices for Safe Email Communications

In 2023, 35% of malware was delivered via email, making it the most common attack vector. Running an eCommerce platform means that your customers trust you with a lot of sensitive data. This, along with ever-increasing privacy regulations, makes cybersecurity increasingly important. While many companies protect their internal systems, they don't consider how they exchange information with their clients. In this post, we look at how you can secure your email communications.

20 Miroverse templates to make the most of Intelligent Widgets

There are so many words we could use to describe our Miroverse community, but one of the first that comes to mind is creative — as you consistently impress us with inventive and practical templates. In our latest challenge, we asked Miroverse creators to design templates that use at least one of our new Intelligent Widgets — four intuitive add-ons that bring new collaborative functionality to your Miro canvas.

Decimal Hours Calculator: The Complete Guide

A decimal hours calculator is a very useful converter for instantly converting time to decimals and vice versa. Such converters are helpful during payroll calculation as we may sometimes need time in the decimal format instead of the standard format. However, there’s a lot more that goes into minute conversions than this. Thus, if you also want to know more about this aspect than this, then you are on the right page. However, manually converting decimal hours into minutes will be time-consuming.

November 2024 Version Update: Referral Program, ELI chat & Usability Improvements

We know many customers find us through recommendations from friends and colleagues. As our way of thanking you, we’re launching our referral program so you can start earning monetary rewards for referring others to Scoro! This month’s updates don’t stop there—we’re also launching our AI-powered chat assistant ELI and a selection of usability improvements to make your daily work run more smoothly.
Sponsored Post

3 Best Practices for Resource Utilization with Professional Services Teams

In professional services, efficient resource utilization is one of the most critical components of success. Whether managing consulting engagements, delivering client projects, or overseeing internal operations, ensuring that your team is used effectively can directly impact your bottom line. Mismanagement of resources can lead to missed deadlines, overworked employees, underused team members, and poor client satisfaction.

Concept map template: Use concept mapping to organize complex ideas

Concept maps are visual representations of information that help keep ideas organized and easy to understand. The different types of concept maps can help you visualize concepts and processes or illustrate systems. Depending on the complexity of what you're mapping, you can either use concept map templates, draw your maps by hand, or use mapping software for more advanced projects.