Element is delighted to be joining the launch of openDesk at Smart Country Convention in Berlin, 15-17 October. For those that don’t know already, openDesk is an Office & Collaboration Suite for public administration. The development of openDesk is led by the Centre for Digital Sovereignty in Public Administration (ZenDiS), a limited company created by Germany’s Federal Ministry of the Interior (BMI). Element was selected by ZenDiS as the real time communications component within openDesk.

Every HR department can relate to juggling emails, chasing down updates, and trying to keep track of a million things– all at once. One thing that can save the day is nothing other than internal communication apps. Good internal communication is the best way to keep the HR team (including employees!) informed, engaged, and aligned with company goals. These HR comms apps make it easy to manage everything from employee feedback to team announcements without all the back-and-forth that slows you down.

Search Engine Optimisation is not just a luxury but a necessity. But how much should you spend on it? Creating a well-thought-out SEO budget can be a bit of a puzzle. There are countless factors to consider, from your business goals to the competitive landscape to the resources you have at your disposal. If you’re unsure where to start or how to allocate funds to maximize your return on investment (ROI), you’re not alone. Many businesses struggle with this.

The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models. According to a report from Fortune Business Insights, the market size was valued at $2.83 billion in 2023. This is a significant number, but the numbers are only going to continue to rise. For instance, the market is expected to reach $12.28 billion by 2032, growing at a CAGR of 17.7% during the 2024-2032 forecast period.

The customer support industry is constantly evolving, and software companies face a unique challenge in keeping up with technology in this increasingly digital world. SaaS businesses need a customer support software that keeps up with these changes, and can meet customer needs effectively and efficiently. TeamSupport was designed with this in mind. Our platform is dedicated to making ticketing agents’ lives easier, and helping software businesses do more with fewer resources.

As your company scales, your support team may not be able to scale at the same rate. SaaS businesses often can’t hire at the same pace of increasing customers. Often, when new employees are hired, they still need several months to ramp up and learn the product. Your ticketing agents are learning about the product and teaching customers about it at the same time.

Are you looking for the best habit tracker apps? You are on the right page. Making and breaking certain habits can drastically change your life—or at least make a positive impact on it. Overall, everyone needs habits. We are talking about the good ones here, such as staying fit and healthy, completing work on time, or creating better routines. Of course, you want to lose some bad habits. For example, quit smoking, quit laziness at work, or quit eating unhealthy foods.

In this post, we will be taking a look at a time management technique that solves one of Pomodoro's biggest problems.

In today’s competitive job market, attracting and retaining top talent is more challenging than ever. Organizations are constantly seeking ways to recognize and reward their employees’ hard work and dedication. One effective method for doing this is through merit increases.

As the new year approaches, product managers are preparing to set their teams up for success. While quarterly planning is a well-known strategy, executing it effectively can be a challenge. This blog will explore how to maximize your quarterly planning process in the coming year, ensuring alignment, adaptability, and continuous improvement. We’ll also highlight how Craft.io, your go-to product management tool, can streamline your efforts and enhance collaboration across teams.