Teams | Collaboration | Customer Service | Project Management

Latest Blogs

scoro

Resource Breakdown Structures: A Simple Guide for Professional Services

Jan 7, 2025 By Team Scoro In Scoro
Struggling to allocate your organization’s people, tools, and time effectively? If so, you’re probably also struggling with budget overruns, project delays, and frustrated team members and clients. Learn how to avoid these problems by using a resource breakdown structure.
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teamsupport

Using Live Chat to Mitigate Churn in the SaaS Landscape

Jan 6, 2025 By Amanda Davis In TeamSupport
The SaaS market is fiercely competitive, with countless solutions vying for customer attention. Retaining clients and ensuring renewals is crucial for business sustainability and growth. One of the proven strategies to mitigate churn and boost customer retention is the implementation of live chat. Let’s explore the importance of live chat for SaaS companies, and how a solution like TeamSupport can play a pivotal role.
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scoro

Project Resource Management: Guide for Professional Services

Jan 6, 2025 By Team Scoro In Scoro
Running into frequent issues with project delays, excessive non-billable hours, or imbalanced workloads? Problems like these can seriously compromise profitability and client relationships. Keep your projects, teams, and budgets on track by getting a handle on resource management. Here are the basics.
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chanty

Mastering the Employee Engagement Survey Process

Jan 6, 2025 By Anastasia Matveyeva In Chanty
Ever asked how your team really feels about work? Not on a casual lunch, not in that one weekly meeting where everyone nods and says all’s fine, but really ask? It’s quite easy to believe everything will be OK since projects are on track and deadlines met. But there may be frustrations, burnout, or ideas waiting to be voiced beneath the surface. That is where your employee engagement survey comes in: the “truth serum” of your workplace.
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chanty

Best Mobile and Online Messaging Apps for Teams

Jan 6, 2025 By Yelyzaveta Hodun In Chanty
Have you ever been right in the middle of something important, realizing that there’s a very important message you need to check, but it’s on another device? Maybe it’s on your desktop app, but you’re stuck on your phone scrolling through to find it. These little interruptions tend to slow everything down when time is of the essence. This is where mobile and online messaging apps come in.
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asana

How to streamline performance reviews with Asana AI: Tips from Asana's head of digital

Jan 6, 2025 By Dani Spires In Asana
As a team leader, I’ve always believed that performance reviews are more than just a checkpoint—they’re a chance to connect with your team on a deeper level. It’s about more than just reviewing work; it’s about diving into the skills and growth opportunities that drive careers forward. For my team, performance reviews are key moments to reflect on progress, celebrate achievements, and identify areas for improvement.
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exoprise

How MSPs Provide SaaS, UCaaS, and Network Monitoring

Jan 3, 2025 By Brad Saville In Exoprise
With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients' demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools. These tools are essential for identifying application performance issues, maintaining service quality, and ensuring an optimized end-user experience.
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troop messenger

How Hybrid Teams Can Enhance Their Eye Health to Boost Productivity and Collaboration

Jan 3, 2025 By Archana Dasa In Troop Messenger
In today's work environment, the emphasis on employee health and wellness is more critical than ever, particularly as many teams transition to hybrid models. While workplace safety primarily revolves around physical injury prevention—from minor slips and falls to more significant machinery-related incidents—a less visible concern is emerging: eye health. As remote and hybrid work becomes a staple, the rise in screen time brings many vision problems that can severely affect productivity.
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chanty

6 Employee Engagement Activities Your Team Should Try

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
There’s something powerful about a workplace where laughter echoes, ideas flow freely, and each person feels like they really belong. Let’s face it, though-too many days, the grind takes over and that magic of connection gets lost. Team members are sitting side by side and working remotely, working on tasks, but that spark which lets them feel a part of something big starts to burn out.
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chanty

Top Internal Chat Apps for Office Collaboration

Jan 3, 2025 By Yelyzaveta Hodun In Chanty
Ever have one of those days where you send a quick message to a teammate, only to find out hours later they replied in a completely different chat thread? Or when a document you swore was uploaded to the team folder has mysteriously vanished? It’s frustrating, time-consuming, and all too common. Effective communication should be smooth, not like a treasure hunt. That is where internal and office communication apps step in to save you from the daily chaos of being disconnected by tools.
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