A toxic work atmosphere adversely affects employees’ physical and psychological well-being, as emphasized by the U.S. Surgeon General and the WHO. Moreover, it threatens your organization’s health by undermining staff efficiency and causing a high attrition rate. Unfortunately, a toxic work environment is a prevalent issue.
With its features that allow bringing together ideas and individuals, Teams has been regarded as a staple for organizations in the Microsoft ecosystem. As more businesses are relying on the functionalities of such an application, how secure is Teams for your teams? Organizing structured meetings in Teams may be vulnerable to some security hiccups, such as unwanted meeting access and information breakout with unorganized access controls.
If you use Zendesk, you may already know how to use triggers to improve different aspects of your workflow. But did you also know using triggers can also massively expand the number of metrics and KPIs you can track? Triggers are a great way to improve your Zendesk reporting by surfacing custom metrics that are particularly granular or complex. In Zendesk, Triggers are event-based system actions that run on either ticket creation or ticket updates.