Teams | Collaboration | Customer Service | Project Management

Latest Blogs

Employee Monitoring To Prevent Employee Fraud

Nowadays, Business completely depends on technology and remote work is becoming common in today’s digital age. Employee monitoring software has become an important tool to stop fraud, ensure productivity, and also for keeping data protected. The increasing demand for employee monitoring software has provided organizations with complete awareness about employees’ overall activity and also to help the workplace from every fraudulent activity.

Offshoring vs Outsourcing

There are a lot of talks these days about outsourcing and offshoring, especially since both can seem the same, but they hold a few differences from each other. Both outsourcing and offshoring have their pros and cons, and it can be difficult to decide which the better option for your company is. In this blog post, we will explore the differences between outsourcing and offshoring, and help you decide which the best choice for your business is. Stay tuned!

Surviving a Toxic IT Work Environment: Spotting the Signs and Thriving Against the Odds

A toxic work atmosphere adversely affects employees’ physical and psychological well-being, as emphasized by the U.S. Surgeon General and the WHO. Moreover, it threatens your organization’s health by undermining staff efficiency and causing a high attrition rate. Unfortunately, a toxic work environment is a prevalent issue.

How to Manage Employee Workload

How can you manage employees and their work time when there is a need to handle a heavy workload? This is a question that many business owners struggle with. It can be difficult to know how to work around the management of employee workload, and how to best prioritize and organize tasks in a way that makes the most sense for everyone. In this blog post, we will discuss some tips for employee management, time, and resources.

Streamline Scheduling with Shift Status Schedule System

For businesses of any size, shift status scheduling is a vital component of workforce management. Finding the right balance between labor costs and productivity can be challenging, especially when you must keep track of multiple shifts and personnel. Fortunately, there’s a tool that can help streamline the process and make it easier for business owners and CEOs to manage their staff – it’s called Shift Status Schedule System.

How to Build a Positive Company Culture That Drives Results

In this big, large society we live in, each company can be regarded as a small community. And, just like great societies have a wide array of cultures, companies must create their own. Yet, there are a lot of misconceptions about how to proceed, some people think that company culture is all about free food and ping pong tables. While those things can be a part of it, company culture is much more complex than that.

Time Champ: Right Combination of Productivity and Project Management Tool

Post the COVID era; it is safe to say that everyone working in the digital space has worked remotely at one point or the other. While so many companies are calling their employees back to the office as things get settled down, there are still so many organisations out there that are operating completely remotely. The employees from these organisations work from various parts of the earth and enjoy their freedom to work from anywhere.

Accountability and Responsibility in the Workplace

As an employer, it is your responsibility to create an environment that promotes employee engagement and job satisfaction. One of the key components to achieve it is ensuring that your employees are responsible and feel a sense of accountability for their work, without hindering the balance of their personal life. Establishing clear expectations and leading by example can help foster workplace accountability.

Create Meetings in Teams Securely with an Integrated Meeting Platform

With its features that allow bringing together ideas and individuals, Teams has been regarded as a staple for organizations in the Microsoft ecosystem. As more businesses are relying on the functionalities of such an application, how secure is Teams for your teams? Organizing structured meetings in Teams may be vulnerable to some security hiccups, such as unwanted meeting access and information breakout with unorganized access controls.

How to use Zendesk triggers to improve your reporting

If you use Zendesk, you may already know how to use triggers to improve different aspects of your workflow. But did you also know using triggers can also massively expand the number of metrics and KPIs you can track? Triggers are a great way to improve your Zendesk reporting by surfacing custom metrics that are particularly granular or complex. In Zendesk, Triggers are event-based system actions that run on either ticket creation or ticket updates.