Teams | Collaboration | Customer Service | Project Management

Latest Blogs

18 Employee Incentive Programs That Boost Productivity

Unveil 18 strategic employee incentive programs that can transform workplace productivity and engagement. Dive deeper into the role of advanced PC and Mac remote monitoring software like Insightful in streamlining remote work processes, ensuring optimal performance while prioritizing data integrity. Whether you're on Windows or Mac, understand the dynamics of remote work control and the essence of a comprehensive productivity tracking system.

Addressing technology overload in the workplace

When employees waste time logging into multiple platforms and apps each day, they inevitably become frustrated. Their frustration is relatable, as doing things in the most inefficient way possible can wear anyone down over time. And it doesn’t take long for this frustration to transform into resentment, naturally spilling over into their work in multiple damaging ways.

The Complete Guide to Shared Services

Shared services are a way for organizations to centralize and consolidate business operations. Although IT Service Management (ITSM) practices were originally developed for IT, many departments across businesses that provide and receive services on a daily basis have recognized its utility and started to incorporate some of its best practices. The shared services approach provides a common ground to do exactly this.

13 Tips to Boost Your Ticket Queue Management - And Prevent it From Piling up

Effective Ticket Queue Management prevents tickets from piling up on your service desk and ensures that customer issues are addressed promptly. On the other side of the road, an overloaded ticket queue can lead to delayed responses, frustrated customers, and a drop in overall customer satisfaction. If you haven’t defined a clear ticketing process flow, or your customer base suddenly starts growing, you might find that your queue gets messier and more difficult to manage.

Introducing Time Doctor's Unusual Activity Report: Revolutionizing productivity and transparency with AI

At Time Doctor, we are dedicated to providing innovative solutions that empower teams to reach their full potential. We understand that accountability, transparency, and trust are crucial elements for the success of any remote workforce. That’s why we’re thrilled to announce the launch of our latest feature: the Unusual Activity Report.

Self-service task creation helps employees meet unique client needs: Self-Assigned Tasks are here!

One of the most obviously useful reasons to adopt Time Doctor is how we make it simple to track and analyze the time your team dedicates to various projects, clients and tasks. Without the need for separate project management tools, this makes it possible to understand workloads, accurately bill clients and correctly pay employees/contractors. This incredibly valuable connection between time, tasks and invoicing/payments does require some work on the back-end.

7 powerful project management tools for ad agencies

Simon Severino, a business strategy coach, has a 90-day plan for when she coaches teams on project management: “What we do in 90 days is — month one, we free up 10 to 14 hours of their time by better organizing, better processes.” This is the power of project management for ad agencies. Done right (and using the right tools), your agency can streamline processes to deliver high quality deliverables in less time. But what do the “right tools” look like?

Transforming Meeting Discussions into Action Items in Teams

Action items are one of the most crucial pieces of information that teams can generate from a meeting. It elevates meeting productivity in MS Teams as it translates the discussion items into achievable tasks. However, the simple to-do lists may be insufficient to track everything, from assignment to completion. Meeting organizers may need a meeting solution that can record and trace action items from meetings.

Best Payroll Applications For Small Businesses (3 Options)

When I’m looking for the best payroll app for small businesses, I want to see the following: Handling payroll is an essential task, which includes collecting data on employee work hours, generating pay stubs, and taking care of payroll taxes. An effective payroll system makes this complex process seamless, playing a critical role in streamlining workforce management and making tax filing a breeze.

Payroll App For Employees (3 Options)

A payroll app for employees can offer the following features and benefits: If you are looking for the best payroll apps on the market that enable you to track employee time and process payroll with ease, you’ve come to the right place. There is no shortage of user-friendly time management solutions available that can seamlessly connect with your go-to payroll provider.