Teams | Collaboration | Customer Service | Project Management

The AI productivity paradox is real. Here’s how to turn AI busywork into real impact.

Insider threats have evolved from malicious intent to identity failures. In 2025, 88% of web app attacks involved stolen credentials, with enterprises losing $4.4M per breach. CEOs and COOs must shift from device-centric security to continuous identity verification. Credential misuse drives insider incidents. Proxy logins, shared accounts, and session hijacking bypass traditional perimeter defenses. Remote BPO workforces amplify this risk.

Embrace an upgraded project management platform—one that adapts to your workflows, and not the other way around. Say hello to our newest version: Zoho Projects Infinity. Historically, project management tools weren't designed for the real, messy, and rewarding ways that teams work. Rather, most teams adapted themselves to the tool with workarounds. Zoho Projects Infinity changes all that.

Manager effectiveness is measured by how teams operate under each manager, not just by results, and how consistently those patterns reflect the impact of great managers. You can evaluate it using: These data points, especially when compared across teams using benchmarks, reveal which managers drive consistent performance, where coaching is needed, and how leadership impacts overall business outcomes.

In this March 2026 product update, we're shining a spotlight on the latest and greatest Teamwork.com features. From a new project manager and personal assistant to take the burden off your most cumbersome tasks, to Custom Items and a fresh view transforming the way you work, it's all here.

Employee recognition is one of the clearest ways for a company to prove that people matter. In plain terms, recognition means noticing someone’s effort, contribution, progress, or result and responding in a way that feels specific and sincere. It can be public or private, formal or informal, tied to a milestone or given in the middle of an ordinary week. What matters most is that the message feels real.

In today's fast-paced work environment, team messaging apps are central to daily operations. These platforms help us stay connected, from quick questions to major project updates. However, it can sometimes feel less like connection and more like constant noise. Endless notifications, overflowing inboxes, and the challenge of keeping track of important information can actually lower productivity.

If you’re running a service-based business or managing complex projects, you might be familiar with ‘tab fatigue’. This is when all your requirements are in different places. This means switching tabs to check dates in one tool, update your client via email, log time in another tool, and manually copy data between them all. When your data is fragmented, things slip through the cracks. Deliverables are missed, a timeline slides, or a milestone is reached but the invoice is never sent.

Over the past year, I’ve been testing different internal communication tools for my team. With everyone working from home half the time and collaborating across different time zones, I quickly realized that picking the right communication stack often combined with Project Management Software can make or break how well your team actually gets things done.

If you think a quiet employee is a loyal one, then it is not always right. Some employees show up, complete the work, and meet deadlines, but their mindset simply does not align with the mission of the company. At the same time, some go beyond their efforts and detachment that begins with the spread of frustration, negativity, and disinterest across the workplace. That’s where the engaged and disengaged employees are differentiated.