Microsoft has had its own share of outages recently and during the evening of December 15th Azure AD was the cloud culprit. As a result, the Exoprise sensors detected this Microsoft 365 outage more than an hour before Microsoft informed customers of the issue. Here’s some of the errors that users were experiencing if they attempted to sign into Microsoft services: Most of our worldwide customers knew well in advance of the problem before users or business suffered.

Tl;dr: Log4j is a mess, if you’re chasing down the applications, services and servers that use Java; consider the suggestions below to make zero day patching easier.

Implementation teams play a critical role in introducing organizations to new systems and solutions. If you’re actively taking steps to improve workflow efficiency and streamline operations, implementation teams could help you to make significant steps forward. Let’s explore how professional service organizations use implementation teams to unlock the value of workflow automation and management solutions.

Money isn’t everything for most employees today. They also seek meaning and fulfillment in their jobs. And this can often come from feeling like they’re contributing to something larger than themselves and being appreciated for their efforts. That’s why managers are constantly brainstorming rewards for employees to motivate them. But what’s an effective rewards program?

During difficult quarters or stressful projects, it’s common for your employees to feel exhausted and disengaged. But the problem with disengagement is that it can lead to low employee morale, higher employee turnover rates, and decreased productivity. So how do you ensure your employees stay motivated and engaged? Simple: by implementing employee incentive programs.

With the year-end approaching and the holiday season dazzling the world, there’s no better time to show appreciation for your remote employees. Since they’re far from an office setting, it’s important to recognize and remind them that they’re an essential part of your team. But what are the best remote employee appreciation gifts? In this article, we’ll suggest the 18 best remote employee appreciation gifts ideal for year-round needs, but especially for the holidays.

It's time to say goodbye to ITIL v3 as the well-respected framework of best practices and processes is officially retired at the end of 2021. So, what are you options now? Are you looking to build up your credits before time runs out? Or maybe you want to start fresh with the ITIL 4 Foundation course and certification?

At your CTO’s request, you recently started researching how to go about revamping or building your product’s notification system. You realized the complexity of this project around the same time as you discovered that there’s not a lot of information online on how to do it. Companies like LinkedIn, Uber, and Slack have large teams working just on notifications, but smaller companies like yours don’t have that luxury.

Multitasking is the bane of efficiency whereas multidimensional planning is the root of success. Research shows that multitasking can reduce productivity by up to 40%. Juggling multiple projects and tasks can be jarring and leave designers and developers burned out.

This isn’t academic theory or some stuff we just made up. This is how real remote teams have fun and stay connected.