Because of the ongoing COVID-19 pandemic, more people are working remotely than ever before. On the one hand, productivity hasn't really suffered as there are a large number of cloud-based tools that make it possible to be just as productive outside of the office as you are in it. But on the other hand, there are also certain types of collaboration habits that make security breaches no longer a matter of "if" but "when." Understanding what these are is the best way to avoid them at all costs.

In 2020, tens of thousands of retail professionals descended as usual on the Javits Center in New York City for the National Retail Federation’s Big Show. Barely a year later, the annual conference was entirely virtual, your parents knew what “Zoom fatigue” was, and the Javits was a Covid-19 vaccination center.

We already know that anything that can be measured can be improved. Time tracking has been used to quantify and increase productivity for years now. But it’s not just about logging hours and filling out timesheets. The data obtained is a gold mine that allows you to improve productivity, efficiency and motivation. This way you can take a productive approach without extra effort.

Workflow automation is the process of simplifying your business processes and making them easier to manage. It can help you streamline your repetitive tasks while helping you focus on the important things. In other words, you can do actual work instead of toiling away on administrative chores.

Customer support is a vital aspect of business in any industry - it’s how you address questions and concerns and resolve problems so customers continue using your product or service. Yet many customers dislike contacting support. A Statista survey found that 60% of respondents worry about long hold times, and 59% are concerned they will be transferred to different departments and have to continually repeat their problem.

These are anxious times for small and medium-sized businesses (SMBs). According to the U.S. Chamber of Commerce, 70% are concerned about financial hardship due to pandemic-related disruptions, and more than half are worried about having to close permanently. At the same time, SMBs are tasked with personnel management in an increasingly distributed and frequently fraught environment where employees are stressed and burned out. Collectively, it’s a sizable challenge for SMB leadership.

It seems like everyone is talking about the customer these days, but it hasn’t always been a top priority. Long viewed as a cost center by many businesses, customer service has been thrust into the spotlight during the pandemic. With so much uncertainty in the air, we are reaching out to businesses for help more than ever before.

Digital transformation has always been an integral part of corporate development. It has been a critical consideration for successful business growth since the 90s. It has become increasingly rampant this past year due to the pandemic, especially for boards. Digitalization has unlocked many opportunities for organizations. However, digitalization spans different regulatory regimes, and this can cause a lot of transversal challenges to businesses.

Despite having its numerous benefits, one major hurdle that comes with working with a Remote/Virtual Team is having to make them feel welcomed, building trust in them, and earning theirs as well. All of these are geared towards Work Health and Well-being, Team Performance, and Team Productivity. Therefore, this article focuses on describing ways to build trusted communication between employees in a remote team, why it is important, and what it affects.

With WhatsApps’s latest move to monetize data, personal users and businesses alike have become much more aware of the privacy element of the applications they use. Other major tech players and industry figures have even jumped on the news coverage to further highlight the issue. Apple has arguably taken on the role of privacy watchdog and has made bold statements about how damaging data harvesting is to the world.