Teams | Collaboration | Customer Service | Project Management

For the last 40-50 years, forward-thinking organizational leaders have been working hard to reform top-down organizations into places where democracy and collaboration set the pace of progress. Employee empowerment has become non-negotiable. However, one area that has been slow to transform is employee monitoring. It’s only since Time Doctor recognized the need for employee-friendly monitoring that things really started moving in the right direction.

The potential of AI has recently received a lot of attention in the field of workforce management. A new article or blog post on how AI is changing the way we work appears every day, making grand claims about increased productivity, accuracy, and a smarter workplace. But it can be challenging to distinguish fact from fantasy in the midst of all this excitement. So, what’s the real story behind AI in workforce management? How much of the hype is reflected in real-world applications?

Ever felt swamped with tasks, wishing there were two of you to get everything done? If you’ve nodded in agreement, then you’re not alone. Modern businesses, from startups to large corporations, often find themselves spread thin, trying to juggle multiple responsibilities. There’s a growing solution that over 60% of US businesses are turning to: outsourcing.

We all know the famous saying: “What gets measured gets managed.” But resources are finite, so you can only monitor KPIs (Key Performance Indicator) for some things in your business. You need to choose what gets measured and what gets managed wisely. This article will argue that employee satisfaction is one of the most critical metrics. And that any business looking to grow and satisfy its customers should be measuring it as a priority.

When managing a distributed team, using a time tracking tool is a no-brainer for monitoring employee hours and attendance. But what if your employees work offline or lose their internet connection? Offline time tracking software is essential for recording hours worked, even when your team isn’t online. This type of tool maintains accurate, updated timesheets without needing manual entries. Which app integrates best with your team’s workflow?

In recent years, the concept of remote work has gained traction, but the COVID-19 pandemic made it a necessity for companies worldwide. With this drastic shift, questions about the future of work have come to the forefront. To gain insights into this evolving landscape, Liam Martin had a conversation with Dave Mastronardi, the CEO and founder of Gamestorming Group.

Most people realize this too late: personalizing your Time Doctor Productivity Ratings is the secret to evaluating your team’s performance accurately and fairly. Ratings put a value on the underlying software, channels, and information sources your team interacts with when delivering outputs and outcomes. In addition to wisely spending time on tasks that matter—how work is produced is important for your company’s cost-effectiveness.

In the tight labor market that most of the world is experiencing, talent retention is absolutely critical. However, leaders still need to ensure that all employees are productive and engaged. Retaining ‘bad apples’ just because it’s difficult to hire only erodes company culture and profitability.

Are your remote or hybrid teams actually working during their shifts? Or are they clocking more idle time and less active time? You don’t know the answer unless you review their completed tasks or check in with them throughout the day. At Time Doctor, we understand how challenging it can be to get these answers without crossing the line into micromanagement. Over the past decade, we’ve successfully grown our own remote team to 100+ people in over 31 countries. Our solution?

Remote work has become an essential part of the modern workforce, and behind the scenes, there are unsung heroes making it all possible—business process outsourcing (BPO) companies. In a recent podcast interview, Liam Martin, the co-founder of Time Doctor and Running Remote, sat down with David Sudolsky, the founder of Boldr Impact, a mission-driven BPO company, to explore the unique perspective and impact of BPO companies in the remote work landscape. Listen to the full interview here.