Avail is building a community of responsible landlords and tenants by providing them with education, end-to-end tools, such as tenant screening, and customer service to support them in their rental experience. In this guest post, Co-founder and CTO Laurence Jankelow talks about how the Avail team went from pulling in different directions to uniting behind key KPIs and how that focus allowed them to scale.
Customer service is changing. Gone are the days when it was perfectly acceptable to respond to a customer in a day or two. Nowadays, whether you’re selling cars, consulting, or carrots, customers expect fast, friendly resolutions to their problems in minutes, not days.
CharlieHR is a two-year-old London-based startup that created a free platform to help small businesses manage everything related to human resources. They are 18 people strong, used by a few thousand companies all over the world, and successfully just launched a paid version of their software.
Hello Riot.im fans! As the latest release of Riot.im lands on the App store, Google Play and (we’re pleased to say once again) FDroid, Phase one of Matrix Communities is now live across all platforms.
Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever before for Freshdesk customers to stay focused on delivering exceptional customer support.
Version 3.0 of our Android, iPhone/iPad, and Desktop apps are available today which include support for receiving push notifications with image attachments!
Nearly 80 percent of university IT teams to focus on customer experience over next twelve months
We are lucky to witness a global transformation in the world, where anyone can do awesome creative work with the best pros, regardless of the circumstances. And RealtimeBoard is here to help you find a common ground and achieve a shared understanding with your team.
Pushover is used in many organizations for sending network monitoring alerts to Ops teams and even in many volunteer firefighter departments to send out secondary alerts. A popular feature Pushover has had for years is our Emergency-priority alerts, which repeat at a given interval until the recipient acknowledges it by tapping a button on the notification.
With the latest releases of Riot.im for Android (0.7.05) and iOS (0.6.3), key sharing is now fully live across all platforms: Riot.im web, desktop and mobile!
