Teams | Collaboration | Customer Service | Project Management

Latest Posts

Maximizing Productivity with Timeboxing: A Comprehensive Approach

Timeboxing is a time management method that involves allocating a fixed, pre-determined ‘box’ of time to a specific activity or task, and then completing the task within that time frame. This approach stands in contrast to more open-ended strategies where tasks are worked on until completion, regardless of the time it takes.

ConnectWise PSA and Exoprise Integration

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Integrate InvGate Insight with ServiceNow and Add ITAM Capabilities to your Service Desk

For all ServiceNow users looking to enhance their IT Asset Management (ITAM) capabilities, we have exciting news! Now you can integrate InvGate Insight with ServiceNow and get quick access to information on your assets throughout their lifecycle directly from your service desk. Plus, there’s no need to undergo long and complicated implementation processes. In just a few steps, and avoiding unnecessary high costs, you will have it set up and functioning.

Optimize Healthcare Services & Prevent Burnout With These Productivity Metrics

Enhance your healthcare operations with Insightful software monitoring PC activity! Learn about dynamic ways to manage patient throughput, optimize treatment times, and effectively utilize staff. See how Insightful’s real-time analytics can transform your care delivery and minimize staff burnout.

Revolutionizing Productivity: The Virtual Assistant Service

Virtual Assistant Services are revolutionizing how businesses operate and leading to increased productivity, efficiency, and cost-saving measures. Whether running a small business or working as part of a large corporation, virtual assistants can take your productivity to new heights. But what exactly are virtual assistants, and why should you care? In this article, we dive into the virtual assistants world and show how they can benefit you and your organization.

TeamSupport: The Customer Support Software Powerhouse

In the ever-evolving landscape of customer service software, TeamSupport stands out with its dedicated focus on enriching customer support. It differs from other platforms by emphasizing a holistic approach to each customer interaction. Zendesk, another significant name in this space, also provides robust solutions for customer service.

8 effective strategies for team conflict resolution in the workplace

Teams in the fast-paced corporate sector will inevitably have disagreements. The productivity and morale of a team can be greatly impacted by how these disputes are handled, regardless of whether they result from personality conflicts, disagreements, or misunderstandings. Hence, in addition to being essential, effective team conflict resolution may be a competitive advantage that fosters creativity and a positive work atmosphere.