Explore 2024's learning trends like micro-learning, gamification, and more. Learn about upskilling and reskilling strategies and how to monitor employee development effectively.

We know what an effective work intake process should look like in theory—but that doesn’t mean it’s easy to achieve in practice. Dive into the six common snags teams run into during the work intake process, and discover how to tackle them head-on. In theory, a smooth work intake process shouldn’t be complicated: set clear guidelines, standardize requests, and use it all to effectively prioritize projects.

Discover how to elevate your team's productivity by effectively balancing shallow and deep work. Unlock new levels of efficiency and focus with an employee monitoring system.

With agency management software, you can streamline your workflows, optimize operations, and, ultimately, boost profitability. The challenge lies in picking the right solution for your needs. We’ve done the legwork for you and compiled a list of the seven best agency management software, complete with pricing and features.

Research that was conducted not too long ago by Springboard for Business found that 70% of business executives feel that their organizations are experiencing difficulties with employee skill gaps being an obstacle to company performance. This research, which is titled “State of the Workforce Skills Gap,” sheds light on an important problem that is hurting sectors all over the world.

Zendesk today announced it completed its acquisition of Klaus, the industry leading AI-powered quality management platform. The acquisition of Klaus is the latest addition to the company’s existing WEM solutions which includes Tymeshift, a modern workforce management tool built exclusively for Zendesk.

Explore the delicate balance between workplace surveillance and employee autonomy. Discover how employee tracking programs impact privacy, productivity, and trust.

It’s not enough to save money and use resources wisely in today’s fast-paced business world; operational efficiency also means building businesses that will last. Operational efficiency refers to how well a company can lessen its impact on the environment while still making the most money and getting things done. This two-pronged method not only helps the environment, but it also follows the stricter environmental rules that are becoming the norm and cuts costs.

In today’s digital landscape, maximizing your software investments is crucial for businesses of all sizes. Vivantio’s Software Asset Management (SAM) services help you streamline compliance, cut costs, and optimize your software usage. This article explores the benefits of their SAM solutions and how they can empower your organization’s managed services to take control of your software assets.

Employee performance metrics have always played a role in decision-making. However, in the Industry 4.0 era of technology-enabled efficiency, a business’s ability to gather, analyze and action employee performance data has evolved. This has elevated the importance of employee performance metrics in strategic decision-making. In part, that’s because employee performance is directly linked to operational outcomes, which means efficient employees are good for business.