Your customers drive your business. If they are not happy, you will know, because negative words spread fast and begin to affect your reputation, and, eventually your revenues. Studies indicate that over 80% of customers make a purchase based on the quality of customer service. Creating systems that ensure timely and streamlined communication and customer support is one of the ways to provide great customer service.

Imagine a typical day for a Canadian or HR professional from any other country: they have to go through lots of paperwork, deal with employee requests, arrange training sessions, and handle benefits. And they have to do all of this without any help from technology. Isn't it challenging? This challenge can be addressed with the best HR software in Canada. In Canada, the workforce is diverse, just like the landscapes. This situation presents multiple challenges.

UK businesses are changing quickly and their HR needs are changing too. Say goodbye to the days of never-ending paperwork and time-consuming human resource management tasks. HR systems is a game-changer that makes everything from hiring to payroll much easier and more efficient. Going digital is important, but it's equally important to choose the best HR software in UK that suits you unique business needs. In this article we have chosen the top HR software for UK businesses.

Drucker's words ring true, especially in the professional services industry. With tight margins and high client expectations, professional services firms have to be efficient and strategic to deliver projects successfully — on time, on budget, and with the best quality. One of these strategies is professional services automation (PSA) scheduling — designed to help agencies manage and optimize their resource utilization, project timelines, and overall profitability.

Have you ever found yourself drowning in the complexities of project management, wondering if there’s a more efficient way to navigate the ever-evolving landscape of tasks and deadlines? You’re not alone. In this digital transformation era, selecting the right tools can make all the difference in steering a project toward success. This blog will explore the five best tools that streamline and elevate your project management processes to new heights.

Workforce management is the process of effectively managing and optimizing a company’s workforce to meet business goals and objectives. It involves a range of activities, including staffing, scheduling, time and attendance tracking, performance management, and more. With the help of workforce management metrics and key performance indicators (KPIs), businesses can gain valuable insights into their workforce and make informed decisions to improve operational efficiency.

Have you ever wondered how your morning coffee routine might be more than a caffeine fix? Enter the world of ‘coffee badging,’ a rising trend in corporate culture that goes beyond the realms of the traditional 9-to-5. According to a recent survey by Owl Lab, 58% of nearly 2,000 employees on a hybrid work model confessed to actively engaging in coffee badging.

In this post, we will explore the best ways to streamline and improve your remote business for maximum efficiency.

Examining HR’s top goals for 2024 explores the essential topic of employee engagement and empowerment, with a focus on fixing tense manager-employee relationship. The modern workplace is changing significantly, and managers are overburdened, which stresses out workers and affects trust. It is clear that managers need more than simply more training as the delicate dance between engagement and trust stands on a knife-edge.

Human Resources (HR) is an ever evolving discipline — thanks to constant advancements of corporate policies and technology, but also because humans are, well, complicated. Great organizations understand the need to adapt and evolve with the demands and expectations of their most valuable resources (employees). That’s where HR tech can make a big impact.