There’s a lot of interest in the opportunity of artificial intelligence (AI) for IT service management (ITSM), especially with the media hype caused by ChatGPT and other generative AI tools. This is not only influencing ITSM tool product development, it’s also had an impact on “marketing machines” and the terms employed to help sell products and services.

Project management is an intricate web of managing project roles, responsibilities, and tasks. And if you have multiple complex projects to handle on your plate, things can go South in the bat of an eyelid. Basically, without a project plan in place, ensuring prompt decision-making can become impossible. And the inability to complete milestones on time can become the primary reason for project failure. This is where the RACI matrix steps in as every project manager’s best friend.

We’re pumped! Simpplr has just been named a Leader in the prestigious 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. This is big news for the world of internal communications and employee engagement! And we couldn’t be more grateful.

Quoting is a crucial step in project delivery, as it enables both the business and the client to understand the project’s scope and accurately project revenue. In this article, we’ll cover the essentials of creating quotes for projects or services, emphasizing the importance of accuracy and thoroughness.

An establishment with a large pool runs its business in a hierarchical structure. It’s grounded on a multi-layered scale within the association which multiple situations of operation are connected through a chain of command. The number of situations in an association grows as it expands, and the structure becomes high. Still, managing each position is quite a task, and so is why investing in the scale operation system is a wise decision.

Has 2023 been a bumpy ride for your agency? Like you’re swimming upstream with one arm tied behind your back and a crocodile snapping at your heels? Whatever your experience has been this year, it’s sure to have been a disruptive one. From the ongoing economic and geo-political uncertainty, to shifting client and consumer behavior, to rapid technological change, the agency landscape is more complex and competitive than ever.

Are you tired of manually tracking your team’s attendance and time sheets? Do you spend hours each week reconciling payroll and benefits? You can consider using a cloud-based workforce management solution. These software tools offer a range of benefits. It can help you streamline and automate attendance tracking and payroll processes. It saves you time, money, and resources. We’ll explore the top five benefits of using cloud-based workforce software.

A recession is coming. Many people already feel the effects of the Covid-19 pandemic. The global economy is contracting, and it will only get worse. If you’re concerned about losing your job, now is the time to start looking into ways to work remotely. With technology constantly changing, it’s easier than ever to work from anywhere in the world.

If you’re like most people, you probably think of employee tracking only used in totalitarian governments, with people monitoring all the time to ensure they’re not up to no good. But the truth is, the employee monitoring system can be a powerful tool for any company – even remote IT companies.