Teams | Collaboration | Customer Service | Project Management

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5 ways to increase citizen engagement

Citizen engagement sounds familiar yet elusive. It’s not a wonder since it includes different methods, examples, and actions. Since every country has a different political system, there are radically different opportunities and resources to engage citizens. Encouragingly, governments across the world are digitalizing their public services in increasing numbers.

Knowing Onshore vs Offshore Activities: Difference and Vitality

Today’s globalized business environment, business organizations need to optimize their operations constantly, reduce costs, and improve efficiency. Presently, two strategies have become highly popular: these are offshore vs onshore activities. Both the approaches are different and deliver services differently but they both have significant impact on an organization’s success. In this blog, we will understand the differences between onshore and offshore activities.

The essential guide to project integration management

Every project is a little bit different, each with its own unique set of objectives and desired outputs. Each may also see your agency working with several different departments and points of contact as you develop the final deliverable. It’s working with those different parties that makes project integration management necessary. Without this type of management, it can be difficult to ensure that all teams communicate well and that processes flow as they should be.

What are SMART goals? Examples and templates

Vague goals that lack clarity are often left undone, even if they have great potential. Transform fuzzy objectives into attainable goals with the SMART goals framework. SMART is an acronym for specific, measurable, achievable, realistic, and time-bound. In this article, we'll dive into why each element of the SMART goals acronym is essential and how to apply them to your own goals. Every team that’s accomplished something phenomenal first had to set goals to get there.

10 Best Practices for Client Relationship Management

Client relationship building is the lynchpin of business growth and sustenance. It is the harbinger of rewarding customer experiences, meaningful interactions, customer loyalty, brand credibility, and improved reputation. As such, it comes as no surprise that 73% of business leaders attribute client relationship management as a direct link to success.

Mental Blocks Report: How to help teams get unstuck

Do you ever feel overwhelmed when you see a flashing cursor on a blank screen? Or you have so many ideas for a project that you don’t know where to begin? Or perhaps you simply can’t find the information needed to finish the task at hand? A mental block — the feeling of being stuck and unable to move forward with a task or project — is a common part of work that nearly everyone experiences.

Ready to stop the meeting madness? Miro can help

Time is a scarce resource. No amount of money can buy an extra hour in the day or reclaim an hour of wasted time. Yet, too many of us today aren’t managing where or how we invest this resource responsibly, as we would our finances. In fact, many people regularly stare down impenetrable blocks of back-to-back meetings or double-booked time slots in their calendars.

Employee engagement analytics: What and how to measure

Employee engagement analytics is the practice of measuring and evaluating the employee experience. With these actionable insights, you can assess employee well-being and uncover how satisfied your team actually is at work. Why is measuring employee engagement so crucial for your team? Positive engagement metrics often correlate with low employee turnover rates and high productivity rates—both of which can benefit your business.

5 most secure video conferencing apps for privacy-conscious organizations

Secure video conferencing is a crucial tool for organizations striving to communicate effectively without the fear of data breaches and malicious cybercrime attempts. The recent shift towards remote work has underscored the critical need for secure digital meetings. However, this reliance unveils several privacy challenges: According to research, 97% of IT professionals are concerned about video conferencing privacy and data protection, with 92% aware of existing security vulnerabilities.

How to optimize your tech stack for AI, according to marketing leaders

The market is flooded with shiny new AI tools, all promising to help teams “do more with less.” In the midst of that noise, marketing leaders are faced with a delicate balance: How can they update their tech stack safely, to reap the benefits of AI without putting marketing outcomes—and budget—at risk? This was a core theme at The Work Innovation Summit, Asana’s marquee event showcasing how AI can unlock human potential at work.